Mall of Ga Mazda sold me a brand new speed 3 in may of 2013. Second day of driving i hear a popping in my front end. I take it in and wasn't able to duplicate the noise. At that point they said they would enter it in there system so if i could duplicate it in future that it would be under the defect warranty. So in future it gets so bad i can duplicate the noise on command. After the first failed repair they come to the conclusion its the clip on the back of my brake pad that is broke. Then tells me they cant fix it because its due to normal wear and tear even tho the car was sold to me like this.
So I call corporate to explain the status of the defect warrant and that its on file of being this way since i bought it. This point Ann from corporate told me there is nothing they can do about it. So basically Mazda stands behind them selling defective cars with safety issues concerning brakes. At this point I'm thinking wow they rather have me in one of there cars with defective brakes putting my life in danger rather than just putting a new safe pairs of brakes pads (max $100).
I can not stress to you all anymore that this car was sold to me like this. This is all on records at Mall of Ga Mazda and now corporate. Would you feel safe driving a Mazda? You think you will get better service?
A D V E R T I S E M E N T S
Mall of Ga Mazda sold me a brand new speed 3 in may of 2013. Second day of driving i hear a popping in my front end. I take it in and wasn't able to duplicate the noise. At that point they said they would enter it in there system so if i could duplicate it in future that it would be under the defect warranty. So in future it gets so bad i can duplicate the noise on command. After the first failed repair they come to the conclusion its the clip on the back of my brake pad that is broke. Then tells me they cant fix it because its due to normal wear and tear even tho the car was sold to me like this.
So I call corporate to explain the status of the defect warrant and that its on file of being this way since i bought it. This point Ann from corporate told me there is nothing they can do about it. So basically Mazda stands behind them selling defective cars with safety issues concerning brakes. At this point I'm thinking wow they rather have me in one of there cars with defective brakes putting my life in danger rather than just putting a new safe pairs of brakes pads (max $100).
I can not stress to you all anymore that this car was sold to me like this. This is all on records at Mall of Ga Mazda and now corporate. Would you feel safe driving a Mazda? You think you will get better service?
- Jason P., Lawrenceville, GA, US