This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Mazda 3. while driving, the vehicle stalled without warning and the steering wheel seized. The vehicle would stall for two seconds before independently restarting. The contact also mentioned that the dashboard was sticky. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall on the vehicle. The manufacturer provided case number: 12396366785. The failure mileage was approximately 139,000. The VIN was invalid.
Driving on manual from 1st gear to 2nd the engine speeds up and car takes over. The gears don't shift and holds back from changing to automatic, braking or slowing down. Cars coming behind several times almost rear ended us with our kids in the back seat. Another incident driving on highway going 45-50 the gears got stuck on down shift and engine speed up, almost hitting the median strip. Third time in February raining the same occurrence, the car takes over.
- Charlotte, NC, USA
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- Nicholson, PA, USA