This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Mazda 3. while driving, the vehicle stalled without warning and the steering wheel seized. The vehicle would stall for two seconds before independently restarting. The contact also mentioned that the dashboard was sticky. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall on the vehicle. The manufacturer provided case number: 12396366785. The failure mileage was approximately 139,000. The VIN was invalid.
The entire dashboard of my 2010 mazda3 is melting! the majority of it has melted into a thick tar like substance; the rest of it has become very soft, with a sticky thick glue like texture. I took the car to the Mazda dealership and they said they have seen a few of these melting dashboards but I would have to contact Mazda & it probably would not be covered. A couple of days ago I noticed that the tar like "pool of goo" has started a slow thick black drip of liquid dashboard streaming towards one of the vents. The glare of my "ebony oasis" on the windshield makes it very difficult & very dangerous when driving. Combine the blazing Texas sun & houston traffic with that and it's beyond what anyone should have to endure to get to and from work... so I can pay for the car that's literally melting around me! if a manufacturer's vehicle can't take "the (Texas) heat" they should stay out of the kitchen... I mean market!
- Spring, TX, USA
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- Nicholson, PA, USA