This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2015 Mazda 6. consumer writes in regards to safety recall notice 17V-393. The consumer stated while stated the dealer attempted to remove the rear wheels and stripped the locking lug nut on the driver's side, it was unable to be removed. The dealer advised it would cost $150 an hour to repair the damage caused by the servicer. The dealer managed to complete the recall without removing the wheels.
The contact owns a 2015 Mazda 6. the contact received notification of NHTSA campaign number: 17V393000 (parking brake); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Pugi Mazda (1850 ogden ave, downers grove, il 60515) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Mazda 6. the contact received notification of NHTSA campaign number: 17V393000 (parking brake); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the dealer (Mazda of manchester, 80 oakland St, manchester, ct 06042 (860) 645-4100) was contacted several times and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- East Hampton, CT, USA
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- Chicago, IL, USA