This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When pressing the start stop button, the ignition may not turn off the accessories, even with the shifter in park position, and the vehicle engine shuts off normally the ignition stays on in accessory mode. This can cause battery drain/dead, possibly leaving me stranded in the dangerous situation. This has been unknown problem that is been refused by Mazda to create a recall. Right now it-??s the car not acknowledging it-??s in park because of a faulty switch, that Mazda clearly knows about and has had tons of complaints about and is well documented with NHTSA. How bad does this need to get before Mazda puts out a recall for all vehicles affected. Eventually, it will never be able to go to park and I may get in my car to drive it and it starts off in the wrong shift the wrong and I end up in a car accident. I-??m sure Mazda wouldn-??t want any crashes, fires, injuries or deaths on their hands do this well established faulty switch that they refused to recall.
The Shifter Park Switch failed, causing the vehicle to say on when turning the vehicle off. This causes the battery to drain and created a bad cell battery. This caused the vehicle to turn off while in motion driving multiple times putting the driver and surrounding vehicles at risk. This vehicle has been inspected by the Mazda dealership/manufacturer.
When I put the car in park and push the push start/stop button, the car shuts off but the accessories and middle console display stay on. I have to keep shifting the car between the park position and the drive position before I put it back to the park position for the car to completely shut-off. This car is available for inspection. As far as safety is concerned, the only thing I can think of is that if the car does not completely shut off the battery would drain and not be able to start the car. I took the car to my mechanic and he said that I need to take it to the dealer. The dealer was informed and the dealer said that it was not a recall. The car was only inspected by my mechanic. There were no warning lights or messages in the car or symptoms prior to this happening.
The contact owns a 2014 Mazda Mazda6. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 17V393000) (Parking Brake). The contact stated that after the recall repair was completed and she arrived at her destination and attempted to shut off the vehicle, the vehicle failed to shut off. The contact disconnected the battery to shut off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
IGNITION DOES NOT TURN OFF WHEN PRESSING START/ STOP BUTTON When I park the car i.e. set the gear to Park position it doesn't turn off completely. The electricals in the car are ON and this is noticed for multiple mazda 6 and mazda cx-5 cars and despite complaining to the dealers there is no resolution from Mazda.
- Brambleton, VA, USA
Search CarComplaints.com for these popular complaint phrases...
The vehicle wont shut completely off when you press the start/stop button after shifting into "Park". The relay that tells the car it's in Park is faulty and the car wont shut off all the way. This will drain the battery and not allow the driver to lock the doors when they exit the vehicle. This is stranding hazard I've seen lots of YouTube videos and online forum complaints about this problem. It should be added to the recall list
Ignition does not turn off when pressing start/stop button draining battery with car completely shutting down while driving, coasting to the side of road almost causing an accident. Second time, car was parked, would not restart, had to get a jumpstart as battery was drained once again. Third time, car wouldn't restart at all and car had to be towed.
The contact's son owns a 2014 Mazda Mazda6. The contact stated that while her son was attempting to shift into PARK, the vehicle failed to recognize the gear selected, causing the battery to drain over time. There was no warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the NHTSA for assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
When you turn the car off the accessory stays on. In other words it doesn-??t shut off all the way. That is a hazard because the battery will go dead in time. I looked on the internet and found a lot of complaints about this issue with these cars. The car has a defective shifter switch. Mazda won-??t recall the part even though there have been many complaints. This is a defective part. If a part is defective they should recall the part. I don-??t see why I should have to pay $400 to put a $50 part in my car that is defective. My car is available for inspection upon request.
I think it is unfair that a manufacturing problem has been unnoticed and left to people to pay for. I am already paying enough for this car to also have to worry about a manufacturing problem that has been left unattended by the company. This certainly is very dangerous as I might have the cars battery die and have no way of getting immediate help and right now it's just the car not acknowledging the parking mode but what if one day the car starts using the wrong shift unknowingly to me and I end up in a car accident because of this? I wont be able to do anything as this has been left unnoticed and no recall has been made even with the dangers it presents to the driver and the car itself. Some of this informations was found on https://Mazda.oemdtc.com/665/ignition-does-not-turn-off-when-pressing-startstop-button-2013-2014-Mazda
Radio and accessories do not always shut off when engine is turned off causing electrical drain on battery. Has happened many times. Dealers think it could be park switch. Any recalls on this issue?
As many of us have experienced, I also have an issue with the accessory mode staying on after turning the car off. Based on my research, it appears to be the parking switch inside the shifter wears off and the car doesn?T register the car is in park. Mazda should issue a recall on this, as I have experienced battery drainage and it seems to be getting worse with time. It seems to happen right around the 50-75K mileage, just outside the warranty period. It just seems too premature and not something that happens after 100K miles. It happens when the car is stationary.
As I put in park mode to turn off (push button) vehicle stay on accessory, radio and alarm beeping stays on and does not go off... I have read numerous complaints and reviews on Mazda 6 & Mazda CX5 experiencing the same problem, going back from 2012 and I just had a recall done on my calipers, and they said they replaced the door padding but nothing showed of new material. When I asked them about the start /stop problem they said they had never heard of this problem.. today I have been doing research on this problem and read lots of this same problem. Why is it not a recall issue their has been so many complaints... thank you for reading my issues.
I own a 2014 Mazda 6 grand touring. The car has about 72K miles on it. I bought the car a year ago and starting a few months ago the car would not turn off immediately after hitting the ignition button. The car panel would say that I had to put the car in parking even though the car was already in parking mode. Usually I was able to simply move the shift stick a bit and it would allow me to turn the car off completely. But it has gotten worst over time and it's beginning to affect my battery life. I have done some research and found out that my car is not the only one with this problem. Based on the information I found mane of the 2014 Mazda 6 models (specifically those manufactured late 2013 and early 2014) have been showing this same problem with the ignition switch unit. Mazda found the problem and fixed it in the newer cars but a recall was never made for those cars with the bad switch unit. I tried contacting their support system today and their answer was that because a recall hadn't been done they would not do anything about it. I think it is unfair that a manufacturing problem has been unnoticed and left to people to pay for. I am already paying enough for this car to also have to worry about a manufacturing problem that has been left unattended by the company. This certainly is very dangerous as I might have the cars battery die and have no way of getting immediate help and right now it's just the car not acknowledging the parking mode but what if one day the car starts using the wrong shift unknowingly to me and I end up in a car accident because of this? I won't be able to do anything as this has been left unnoticed and no recall has been made even with the dangers it presents to the driver and the car itself. Some of this informations was found on https://Mazda.oemdtc.com/665/ignition-does-not-turn-off-when-pressing-startstop-button-2013-2014-Mazda.
I was at walmart about 3 weeks ago and when I finished shopping I came out to my vehicle in an almost empty parking lot and my car would not start. With people already scared about the corona virus no one was willing to help. Since this is our only vehicle I ended up having to call a relative from to come and help me he told me that my battery had died, I told him that that couldn't be the problem when I got home I looked on the internet and I saw where there were hundreds of Mazda car owners who were having the same problem, car will not shut off when in park draining battery. I joined the long list of Mazda owners by calling Mazda complaining about the apparent manufacturer's defect and was met with the same scripted scrip. "sorry but they have not received enough complaints for a recall and they felt that this was really not a "safety" issue, really? a woman being stranded in and empty parking lot at night with no security is not a safety issue, I don't see what is. Mazda know and has known for years about the gear shift being defected but has ignored the hundreds of complaints that have been called in because when we call in to cs they don't record complaint so therefore never enough registered complaints
The contact owns a 2014 Mazda 6. when the push to start button was pressed to turn off the vehicle, the engine turned off, but the electrical features continued to operate independently and intermittently. The contact stated that an orange light on the push start button alerted him that the vehicle was in accessory mode. In order to fully turn off the vehicle, the contact would restart the vehicle, place the gear in drive, engage the emergency brake, and place the vehicle back into park. The contact stated that this method did not always work and that he would sometimes have to make multiple attempts for the vehicle to shut off. The contact associated the failure with NHTSA id number: 10160553. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 106,000.
It has happened a lot. Some of the electrical systems of the car such as radio, display, etc stay on when it is turned off. I spend several minutes moving back and forth to shut it down successfully. This might cause a serious problem like battery drain on a cold day when I am in a rush to leave the car quickly.
Engine will stall out while driving vehicle loses all power check engine light comes on battery light comes on traction control light comes on. When engine stalls out and then I lose power steering and brake control and will have to pull over to the side to restart the vehicle. Engine will sputter on start up which sounds like a faulty mass airflow sensor this is a 2014 Mazda Mazda 6 with 57000 miles
Vehicle push to start fails when shutting off car. The car's not reading that it is in park. Engine will shut off but all vehicle electronics will stay on and car can still be shifed out of gear. Dealership replaced gear selector switch which they said had a faulty spring.
For seemingly no reason, the vehicle will restart and stall while driving and multiple warning lights will illuminate. This has happened while driving slow, fast and while turning. When this happens, I need to immediately pull over and restart the engine. The check engine light turns on and indicates an abrupt voltage change issue, but soon turns off after a few power cycles. This started to happen more and more often, and more recently, I had the car not able to start as if the battery died. All my electrical components, such as headlights and hazard lights shut off and after about 10 seconds, they all turned back on and running normally. At this point my vehicle started up again just fine. This has nearly caused an accident a couple times and no mechanic has been able to diagnose the issue yet. Although, this issue seems alarmingly close to a recent recall that was announced for 2018-2019 Mazda relating to a software issue that causes unexpected engine stalling relating to the fuel-saving cylinder deactivation technology. Unfortunately, even though my vehicle contains the same technology, it wasn't included on this recall list.
A D V E R T I S E M E N T S
- San Diego, CA, USA