This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Mazda Mazda6. The contact stated that while the vehicle was at the dealer for routine service, the vehicle was diagnosed with rust and corrosion of the sub-frame. The contact was informed that the sub-frame needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 19V323000 (Structure, Suspension); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The contact was advised to contact the NTSA Hotline to report the failure. The failure mileage was approximately 100,000.
The contact owns a 2011 Mazda Mazda6. The contact stated that while reversing, the contact heard an abnormal snapping sound coming from the rear passenger-??s side of the vehicle. The vehicle was stopped and inspected, where the contact observed a big spring pushing a bar into the ground on the rear passenger-??s side. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 184,000.
The rear cross member / AKA (Rear Subframe) P/N GEG1-28-80X has completely rusted out. The car is no longer safe to drive per a Pennsylvania State inspection. If driven parts of the rear suspension will drop off the car creating a hazard to other motorists and the driver of the car can lose control / mobility causing a traffic accident. Picture the entire rear suspension suddenly collapsing, that is what is going to happen. The Front subframe was subject to a recall. That recall should have included the rear as it is the same material just a few feet away, subject to the same rusting issues. These subframes were not property designed to prevent rust or even withstand a little moisture, as my car has been very well maintained. When I read the online forms this is a flaw in ALL 2009- 2013 Mazda 6's and the sister car the Ford Fusion and Mercury Milan. I have opened a case with Mazda USA case #[XXX]. They are going to inspect to confirm my mechanic diagnosis. However they are currently under no obligation to repair and replace the rusted parts but they should be as this should have been replaced when the front subframe recall was performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After getting the recall information about the front crossmember rusting out due to corrosion, I decided to check the rear crossmember on my car. WOW, the rear crossmember is SO much worse than the front one and I-??ve read hundreds of similar stories about the exact same thing happening to other Mazda 6 sedans around these model years (2009-2013). The rear crossmember on my car, which supports the entire rear suspension is completely rusted thru in several spots and the lower end links aren-??t even attached anymore because the brackets literally fell off and so now both back tires are leaning in at the top. It is very noticeable! Very unsafe to drive! I decided to park this car until a solution is reached with Mazda or the NHTSA on how to deal with this. I don-??t know why the front crossmember was recalled but not the rear? There-??s only 2 things that are rusted on my car, period-??the front & rear crossmembers!
The contact owns a 2011 Mazda Mazda6. The contact stated that while the independent mechanic was performing an oil change on the vehicle, the independent mechanic informed the contact that the rear subframe was severely rusted with holes in the subframe. The vehicle was taken to the dealer, where it was determined that the rear subframe needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V323000 (Structure, Suspension). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 129,000.
- North Andover, MA, USA
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I'm filing a complaint as to substandard steel being used in the rear crossmember/rear subframe. Extensive corrosion has been confirmed upon a state inspection, which requires replacement at my personal cost. The front engine cradle was replaced in 2019, per a recall notice for the same extensive corrosion problem. A safety issue that needs to be addressed by Mazda.
The contact's daughter owns a 2011 Mazda Mazda6. The contact stated that while her daughter was driving at an undisclosed speed, the steering wheel inadvertently moved to the left at a 30-?"35-degree angle. Additionally, the rear end of the vehicle swayed while coming to a stop. The vehicle was taken to an independent mechanic, who determined that the crossmember was severely corroded and the front driver's side crossmember had cracked. The vehicle was then towed to the dealer, where it was diagnosed that the front sub frame, sub frame link, sway bar, sub frame nuts, and bolts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension); however, the VIN was not included in the recall. The failure mileage was approximately 89,000.
My 2011 Mazda 6 rear suspension broke while my wife was driving our car on the highway. It could have killed my wife and son. The frame is rusted so bad that the lower control arm broke away from the frame, the rear wheel is barely hanging on it by one bolt on the front control arm. It is very much a safety issue and Mazda needs to take charge of the problem before someone dies in their vehicle. Our car has 106215 miles on it and we still owe alot of money on this thing.
The rear cross member/subframe is completely rusted in two and the rear lower forward control arm is detached from cross member/subframe on both sides. There is currently an active recall for the front cross member due to accelerated corrosion from road salt but I-??m not aware of any inclusion of the rear frame or suspension components tied in with this recall. It definitely needs added to it as this is VERY dangerous, possibly even more so than the front. Rest of the actual car body is fine, except for a little bit of surface rust. Please add this to the current corrosion recall! Car is registered in WV and is available for inspection anytime and I will be attaching pictures and I also have a video but it won-??t let me post it on here.
Turning onto a road, heard a loud thud from the front passenger corner. Car steering became highly erratic. Parked the car, noticed the front passenger wheel was crooked. Took it to the nearest shop and they said the crossmember was rusted completely through and snapped, causing the control arm to lose control. Found out there is a recall for the car model and year for this exact issue, but my car wasn't covered by it, so I did not receive notification of it, but it clearly affects this VIN as well.
Noticed the left rear tire suddenly had a lot of negative camber and there were now clunking sounds while driving. Inspection showed that the rear crossmember is severely rusted with holes, cracks, and delamination. The left toe link mount is completely separated, the coil spring stoppers are detached and loose inside the springs, and the right coil spring has the top coil broken off. The front body connection of the rear crossmember is barely connected. The level of corrosion on the rest of the car is drastically less than the rear crossmember. Currently deciding whether and how to repair. (Pennsylvania)
I purchased a used vehicle in NH from a private seller "as is", repaired tires and brakes, passed MA state inspection and dropped the car off to address the recall, which I had researched via a VIN number search. The dealership informed me that the body had corroded beyond repair, and they cannot perform the required repair for the recall. While the dealership has been helpful, this looks like a major underlying manufacturing flaw for a vehicle at 115K built in 2011.
Rear K frame is completely rusted out. You investigated the front frame rust issues on these cars which resulted in a Mazda recall. However, the rear frame with the same structure weaknesses was left out. As a result Mazda is refusing to fix or replace thousands of vehicles. Mazda forums are full of drivers with this same exact issue. If these frames start to fail while being driven I see the potential for injuries or loss of life.
When Mazda recalled the front frame they should-??ve fixed the rear frame too I believe that this should have been recalled because there is the same problem all over the internet with this model. When my 16 year old daughter was going down the road @ 60mph and the rear subframe broke - bent the exhaust and then the tire rubbed the wheel well smoked like crazy and thought is was on fire & it then had blow out on the highway. Had to have it towed as putting the spare on would have done no good.
During Virginia State Vehicle Safety Inspection in January 2023, the inspector noted a problem with severe rust in the rear Cross-Member (part 28-800A). The rear Cross-Member is severely rusted and crumbling at fastening and stress points. The driver side (left side) of the cross-member that secures the top of the (left) coil spring is so deteriorated that the left stopper (28-111B) became unattached from the top of the mount and is freely floating inside the coil spring, causing visible damage to the coil spring when the stopper (made of steel with rubber on bottom) and the coil spring come in contact. The same problem is occuring on the passenger side (right) of the rear crossmember as the upper mount is severely rusted and crumbling. If the Cross-Member mounts collapse or the Coil Springs break while the vehicle is moving, the driver would have extreme difficulty maintaining safe control of the vehicle.
I heard that the mazda 6 was recalled for a front end suspension issue with rust.My mazda 6 had a problem with rust on the rear crossmember.It rusted out and came apart. I noticed the car was leaning to one side, had it checked out and the crossmember was rusted and broke. I am in the process of buying another car.Mechanic told me not to drive it very far.If the car was recalled because of rust on front suspension of car it probably has same issue on back suspension.
The front sub frame was recalled due to SEVERE rot and corrosion. It was replaced at the dealers cost. The issue is the rear subframe has the exact same, if not worse rot and corrosion. I called the dealer and no recall is issued. Thousands of people are having the same issue
October 11, 2022 I hit a steep curb while pulling into a gas station before heading to work, which caused alignment issues. I originally thought it was just about that time for an alignment so I drove my car to tire discounters. [XXX] the manager there called me and told me pretty much the sub frame on my car was rusted so bad that he doesn-??t even know how I made it to their facility, and pretty much it would cost more to fix than the car is worth, so I should think about trading it in or I would have to look elsewhere for someone to fix the sub frame. After google search about this particular part, my store manager found a recall for the Mazda subframes claiming the listed states fail to put a coating on the subframe to protect the car from rusting. The car originated from Michigan which was one of the states listed on the recall list, so I called Nelson Mazda in Murfreesboro, TN and they had informed me that this particular part was already fixed in 2019 but judging by the picture [XXX] from tire discounters sent me. No one actually fixed anything, so someone falsely lied on documentation so [XXX] from Mazda agreed to take a look at it and he agreed that this sub frame was not -??properly-?? done and had to wait a couple days to get approved in order to redo the recalled part. Well due to sub frame rusting caused additional problems like replace the front uppers control arm, the struts, the front control arm, and the tie rod end needs to be replaced as well. I specifically asked [XXX] if the sub frame was done correctly the first time would these additional problems exist and without any extra explanation he said -??No.-??, but he informed me Mazda is only taking care of the subframe at no cost, and an alignment. The alignment would prove useless without catering to the other maintenance that needs attention as well, and I do feel since the recall wasn-??t not done properly I should not be responsible for additional costs as well. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Bloomington, IN, USA