This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought. A 2011 Mazda 6, and took it to a Mazda dealer for an inspection. They found the rear sub frame ie rear cradle to be extremely rusted out, the shocks on both side are detached, and the springs look like they may push through at any point and do more damage. The car is unsafe to drive and the dealer estimated a repair cost or $4322.99 to fix.
Turning onto a road, heard a loud thud from the front passenger corner. Car steering became highly erratic. Parked the car, noticed the front passenger wheel was crooked. Took it to the nearest shop and they said the crossmember was rusted completely through and snapped, causing the control arm to lose control. Found out there is a recall for the car model and year for this exact issue, but my car wasn't covered by it, so I did not receive notification of it, but it clearly affects this VIN as well.
I purchased a used vehicle in NH from a private seller "as is", repaired tires and brakes, passed MA state inspection and dropped the car off to address the recall, which I had researched via a VIN number search. The dealership informed me that the body had corroded beyond repair, and they cannot perform the required repair for the recall. While the dealership has been helpful, this looks like a major underlying manufacturing flaw for a vehicle at 115K built in 2011.
The rear subframe has excessive rust and mechanic reported it would not pass yearly inspection unless replaced. Front subframe had the same problem in 2019 and was replaced through Mazda recall. Mechanic reports the rear subframe has the same exact nature of rust.
- State College, PA, USA
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I was on a street in the city waiting for the light to change. Suddenly I lost control of the car, the card accelerated himself. I try to and put brake to the bottom but anyway I hit the car in front of me. Much of the front of my car is broken. The other car was damaged in the back of their car. The police made a report of what happened.
Subframe on passenger side has rusted completely through, exposing a lower control arm bolt. This has occurred on the passenger side. There is a recall for 09/10 Mazda 6. don't know why this isn't expanded to cover this Mazda 6 model as I'm sure the subframe is the same throughout.
I was driving 40 mph and all of the sudden I heard a loud nice and my car was going to the right while my steering wheel was straight, in order to drive straight I had to turn my steering wheel to the left. While I made turns I would here loud noises. Also my traction light turned on and the breaks were not working well which made me slide and caused the tires to spin when accelerating and that's when I pulled over to a safe spot and called a tow truck. I took my car to the car shop and they told me the whole sub frame was rusted and needed to be replaced.
Was driving on interstate at 70mph and applied breaks, heard a bang from area of passenger front side and lost control of the steering of the vehicle causing it swerve into the adjacent lane on my right. I narrowly avoided being hitting and being hit by other vehicles and was able get the car to the shoulder event without having proper control steering as the car would only steer to the right. Upon inspecting the vehicle it was discovered that the bang was the passenger side subframe cracking due to heavy deterioration from rust. The car is underivable. I contacted Mazda and discovered that the previous years of this model have a recall for this subframe deterioration issue for the same exact part #. I was also informed that the car cannot be fixed as because of the part # is not available and has/is on backorder for many months. This defect is a huge safety risk, in my case I am very lucky this did not result in fatal accident traveling at 70mph on interstate 80. I fear other might not be so lucky. The subframe recall most certainly needs to be expanded to at least 2011 and subsequent years that use this same subframe. Additionally, at minimum courtesy to it customers Mazda should be altering its customers to have their subframes inspected as this is a very dangerous situation with many vehicle owners un aware they are driving ticking time bombs with subframes that are deteriorating prematurely and can lose control of steering at any moment.
While driving to work on 290 in the morning traffic doing speeds around (30-50mph) the steering wheel began progressively rotating counter-clockwise with the vehicle pulling drastically to the right. The dynamic stability control turned off as if the vehicle was out of control and the vehicle acted as if it were on icy/slick surfaces no longer providing support to the driver. The steering/braking system began to struggle nearly causing an accident on the expressway causing a fishtail with the ABS attempting to engage. At this point the steering wheel was registering straight’ with the steering wheel turned approximately 90 degrees left. thankfully I was able to exit the expressway and pull into a just tires shop, who informed me the front subframe has rusted completely thru and even twisted due to the corrosion. Now my 2011 Mazda6 is not drivable and hopefully NHTSA will force Mazda to do a recall for subframes before someone is killed in an accident.
The contact owns a 2011 Mazda 6. the contact stated the main wire harness on the driver's side burned out and the vehicle shook when being driven. The contact was concerned that the burnt wire harness could cause a fire or cause the air bags to deploy on their own. The dealer (bakersfield Mazda, 3201 cattle dr, bakersfield, ca 93313) stated that the VIN was not included in a recall. The manufacturer was notified. The vehicle was not diagnosed or repaired. The approximate failure mileage was 58,000.
While driving on the highway at about 55 mph I heard a loud noice and the car suddenly started to swerve, the steering became difficult. I was able to slow down and pull off the highway and to a parking lot. During the ride at a much slower speed around 20-25 very loud noises came from the right front of the car especially, when the the wheel was turned. The vehicle is not drivable and had to be towed. The sub frame rusted out and the lower control arm pushed the right front tire into the back of the wheel well.
Recently while driving down a straight road about 35 mph my steering started to fail in order to keep the car going straight the wheel has to be turned to the left and held in place. The indicator lights came on that my brake assist system is off/failing. The car slightly jerks to the right when trying to stay going straight. There was noise coming from under the car when turning and going in reverse. Upon inspection for the body shop the subframe is prematurely rotting and that is why I lost proper steering along why the other issues occurred too. The car is inoperable and the subframe is not holding as it should
A D V E R T I S E M E N T S
- Maplewood , NJ, USA