This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Mazda issued a extended warranty for sticky dash board and supposedly mailed notices to owners. I never received one and dispute the fact they mailed it to all owners. The sticky dash repair should be issued as a recall as it presents a significant safety issue. The sticky dash is so shiny that it reflects sun into driver-??s eyes and should be considered a significant safety issue. I request the NHTSA to mandate Mazda to make the sticky dash repair a recalled issue versus allowing them to issue a extended warranty. I never got the notice and the issue existed within the warranty period. In addition, what happens if the issue arises after the warranty period. This sticky dash is a defect in the manufacturing of the vehicle and presents a significant safety issue to drivers as it impacts their road visibility, which may lead to increased accidents. Please have Mazda issue a recall on the sticky dash repair due to the manufacturer-??s defect. Thank you.
Passenger side dashboard has melted, causing black sticky residue and a very shiny effect, when trying to drive, the sunlight and nighttime lights cause a glare that is very distracting when trying to drive.
The dash on my Mazda is melted. It is now causing a bright sheen which makes it difficult to see when the sun hits it. The dash is very sticky and starting to smell like burnt plastic.. I've called Mazda customer support and they said the defective part is covered untill 2010, however they said it ended 4 months ago. Unfortunately, covid19 stopped me from making it to the dealership in March. Mazda would not give me an extension due to the current covid19 stay at home order placed in my state
I started noticing cracks on the dashboard on the passenger side where the airbag deploys. My vehicle was stationary when I noticed ththe cracks the following morning. I am concerned that the airbag might accidentally go off with the slightest vibrations or closing of the vehicle doors.
- Plainfield, IL, USA
Search CarComplaints.com for these popular complaint phrases...
Car system alarm goes off without notice. It will work fine for days then, the alarm will start to go off constantly. While driving at night, the interior car lights come on like a door is open. No indicator on control panel if door is open. Then turns off lights inside car. It scares you as you think a door came open
On September 12, 2018 I took my 2010 Mazda 6I to a local Mazda dealership to get preventative maintenance done on the vehicle, replacing the drive belt. When the Mazda tech started the job, he discovered that the entire front sub-frame that holds the front end suspension, steering components, motor and transmission was rusted and rotted out with several holes and flaking metal. The tech was unable to perform the job as he stated he could not remove the sub-frame and keep it in tact. The tech reported that this created a hazardous and unsafe condition and that until repaired with a new or other-wise in-tact sub-frame the car would be unsafe to drive. Upon checking on-line I have discovered that this is quickly becoming a common problem with the Mazda 6 of this model year (2009 to 2019). The sub-frame should not be that rotted out in a 2010 vehicle with 101921 miles on it and no rust on the body.
I began having problems with the steering, especially when turning at intersections, it made some bang/bump noises, and felt like the front wheels weren't turning unless I really cranked the steering wheel. I took it to the dealer for an evaluation, and they promptly pulled it off the road, telling me it was unsafe to drive. Turns out the front subframe on the passenger side had rusted out so badly that it was almost split into two pieces, and I could literally poke holes through the rusted areas, affecting the operation of both the steering and suspension. If the subframe had indeed split, according to the mechanic, the steering would've failed and I could've lost the right front wheel.
My wife was driving on the interstate at 70 mph when all of the sudden the car veered to the right causing her to go into the right lane as she was in the left lane. Thankfully no one was beside her and she was able to keep the car under control. She stopped and called me as I was at work to explain what had happened. She was just a few miles away from the exit in which we live just off the interstate so she was able to limp the car home. Later that evening when I went to look at it I noticed immediately that the passenger tire was pointing outward a little bit. I jacked the car up looking to see if a tie rod or control arm had broke only to find that neither had broke. I looked at the frame and seen how badly it was rusted and noticed it actually had broken apart and was shifted. This area of the subframe is directly under the A/C unit which drips straight down onto the frame area that is rotted. Which is obviously the reason the the frame rusted and broke and shifted causing the tire to point outward. Called Mazda and they sent a tow truck to retrieve the car. Currently waiting on their inspection and a call from Mazda Corp to see if they will be covering the repair. After reading everyone else's issues with this very same problem I'm assuming Mazda will tell me it's our problem. The car is only 8 years old and I've seen other's who's car are even newer and Mazda is telling everyone it's not defective. I strongly disagree with it not being a manufactured defect when clearing the water from the A/C dripping down is causing all these subframes to rust much faster than any other part of the frame. We'll see what they say but I'm not holding my breath.... seems as though we the people need to band together in a class action against Mazda because this clearly is a problem for a lot of consumers. Pray no one ever gets killed do to loss of control when the frames do brk.
Since I have owned car, gradual deterioration of interior components to include safety item; cracked rear-view mirror, ceiling sunglasses holder (blocks rear-view mirror, change holder (hit every time get into car), seat track cover (danger of putting finger inside), and steering wheel plastic loose. I have images of the remaining items, although file size prevented upload and can send under separate cover.
2010 Mazda 6 isport passenger dashboard crash pad has been melting progressively for about 2 years. Only began noticing the dash melting upon my move to Hawaii, so I assume it is a result of subpar parts and the hot/humid climate. This appears to be common with this make and model, based on research into the issue.
The airbag cover started out just being sticky to the touch. Over the last two years it had been progressively worst to the point that it is extremely sticky, shiny, and if you try to clean the windshield from the inside the paper sticks to the dash. I tried to get the paper off, but plugs of the dash come off when I do. I just want Mazda to stop dragging their feet and manufacturer the parts so that this problem can be resolved. I do not feel that this is safe if the airbags where to be deployed. Mazda has said if I were involved in any accident it would be replaced. However it would not be them replacing it, it would be the insurance company paying the cost.
Takata recall, my alarm keeps going off randomly all throughout the day each day. The only way to get it to stop is disconnecting my battery while I'm not driving it which is not a viable option. My passenger airbag protector is also melting. Furthermore, I had to replace brake rotors before 100,000 miles was reached because my car would shake uncontrollably at any sort of braking speed
Takata recall there have been 3 recalls with this vehicle I bought new; takata is 1 of the 3: 1. takata airbags: Metal shrapnel in airbags when deployed, reportedly 2. door lock screws are unsafe; need to be checked/replaced; 3. dashboard has been recalled due to turning into a sticky nasty looking mess. The whole right side (passenger side) has become so sticky that dust, cloth, everything sticks to it, and it cannot be cleaned. What's really awful is that the dealership where I bought the car now no longer sells Mazda. The first 2 situations are dangerous; & the 3rd is horribly unsightly. Mazda has sent out recalls for all 3. where do I take this car?
Mazda over two years ago promised replace the dashboards on it Mazda 6 models it has a sticky surface it which Mazda explain in the recall notice it is now 2017 what is the status of the recall? my interior is ruin due to the material of the dashboard
Takata recall I received a notice in the mail for the recall and that there hasn't been a replacement made by the manufacturer. I have also been noticed of a recall on the passenger dash board melting, disintegrating, etc. And there is also not a replacement made either. I contacted the Mazda dealership in trussculle, Alabama and I was told that I would be notified when the replacement dash is available and I have yet to receive a call. That was 2 years ago.
The passenger side dashboard is melting. The melted are is very shiny and sticky and leaves residue on windshield if touched by window shade. There doesn't seem to be any improvement since window shade has been used. Dashbaoard also seems to be cracking in the area surrounding airbag.
The dashboard of my Mazda 6 is melting. It's a big sticky mess, like primer paint poured all over it. If anything gets on it, there is no removing it. It causes a very large glare in my windshield limiting my visibility to a point that it is dangerous.
A D V E R T I S E M E N T S
- Mission Viejo, CA, USA