This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this vehicle for my 16 yr old daughter 1 yr ago. The car has a clean carfax and has had no accidents. Upon purchasing the car the headlights continue to burn out. Taking it to a Mazda dealership i learned the headlight assembly unit was melting. I had to purchase 2 used headlight assembly because new from the dealership are 1,000 a piece. 2 used but perfectly working headlights were installed and within a yr the headlights had burned out again. I went to change the bulbs only to learn the headlight assembly were once again burnt. I have to purchase 2 new headlight assembly again but the mechanic can not guarantee that this burning situation won't occur. After calling around to places to find headlight assembly I have come to find out many are burnt. This seems like a real problem considering you need headlights to drive at night. Spending 1,000 everytime my headlights burn out seems 100% unreasonable and the fact that there is cleary a wiring issue within the headlight assembly unit itself seems to be a problem. I have been on multiple forums and this is a common issue. Please fix the problem!!!!!!
Driver and passenger side headlights went out. It's not the fuse or the bulbs. This happened while driving at night forcing me to drive over two hours on back roads and freeway with my highbeams on to see.
I bought a Mazda 6 3 days ago and I replaced the headlight bulb because it wasn't working. When I opened the compartment I noticed that the entire U it was melting and smelled very hot. I had no turned on the headlights at this point and I removed the bulb from the electrical unit. This could have easily caught on fire.
Car system alarm goes off without notice. It will work fine for days then, the alarm will start to go off constantly. While driving at night, the interior car lights come on like a door is open. No indicator on control panel if door is open. Then turns off lights inside car. It scares you as you think a door came open
- Port St Lucie, FL, USA
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Headlight on both sides go out often. After having this issue far too many times, I looked online hoping to find a solution and discovered multiple Mazda owners are having same problem. Its a malfunction in the Mazda that needs to be fixed by Mazda. This is extremely dangerous at night to have happening way to often. As for the air bag- ive had my Mazda to a Mazda dealership for the recalls and the air bag was kne of them. Since then, twice now, the 'airbag/front seat belt pretensioner system malfunction' light is flashing while driving. I looked it up, and by the sounds of it, my airbag is malfunctioning?! another dangerous situation on the Mazda 6.
Right front headlamp repeatedly goes out and it's neither the bulb nor the fuse! subsequently stuck driving home with high beams (to see well enough to navigate safely) but fearful the glare creates a safety issue for opposing traffic - a twofer! note; banging on the side of headlamp assembly with closed fist 'sometimes' has it come back to life. Looked online and - surprise, surprise - there are lots of complaints about this same thing! sadly, I'm afraid someone's going to get killed and I just hope not to be involved. Please read what others say about this here; and many more complaints on youtube
Low beam intermittently turns off. Sometimes a firm slap on the headlight is a temporary resolution. I initially thought it was the bulb itself, had it replaced but the problem continued. There are lots of youtube videos on this issue. Mazda keeps telling that this is not a safety issue and they refuse to do anything. If they want to do business in the usa, they need to be safe or they need to go back.
Car has 62,000 miles on it and lights have been replaced minimum 6 times since car bought with 28K miles. Access to bulbs requires mechanic to repair (getting up behind the wheel well) and cost can averages over $100 to replace. There is 88 NHTSA complaints on this same subject. What must we accomplished to hold Mazda accountable?
Headlights go out on both passenger and driver side far too often. Sometimes a thump to the light cover or body by the headlight assembly will turn the light back on. The lights will eventually burn out far too often as well. I have replaced about 7 headlights since buying new. It is dangerous as both lights have gone off at night while driving. Light will go off while driving and sometimes not turn on when started. There are even you tube videos with people having the same issues. This has been going on from about a year after new purchase.
Low beam headlight lamps work inconsistently. They stopped working when vehicle was stationary and turned off. They worked when I last used car, but stopped working when I started the car the next day. This has happened multiple times over 3.5 years of ownership, and may be more susceptible to cold weather. Several firm raps on the lens seems to correct the issue, but many people wont know about this and will take car in for servicing by Mazda because replacing lamp requires you to remove wheel and wheel well in order to get access to the lamp. A dishonest Mazda dealership would make lots of money on this! many people have similar issue as documented in the comments in this youtube video - https://www.youtube.com/watch?V=uqqperresa8
Low beam headlights turn off on their own with slight vibration, or knock that can be caused by either a pothole, bump in the road, or speed bump. I discovered on the internet that this, is a super common problem for all Mazda 6 (second generation) owners, and they have to bang their fists on the headlight assembly outside the vehicle to turn them on. I tried this method as well, and it worked for me despite being dangerous.
I'm having problems with my head lights on my 2010 Mazda 6. my head lights went out in November 2013 and I've changed the head lights out three times since within a 2 year time frame. I'm using the expensive sylvania H7 silver star zxe head light bulbs and they're burning out. Also the seal around the head lights aren't secure because water and condensation has always been an issue with this car.
The low beam headlights on the car take turns going out for some reason. I have had the car for five years, bought it brand new and have had to replace headlight bulbs at least 8 times. I have read several other review about the same issue. This is a safety issue, if we to be driving at night and both headlights go out that would be very dangerous. Second issue: Every winter when it gets colder the cars electronic system seems to run much slower and the blue tooth, cd player, etc. Will not connect and there has bee three instances where the car will make a loud popping noise while it is in motion and the whole stereo system, blue tooth, dashboard lights will power off and I'll have to reset up the blue tooth.
Took my 2010 Mazda 6 to the dealership for an oil change. As part of their safety check they reported that both of my low beam headlights were out. I was quoted $172 for replacing the bulbs. When I got home I went to U-tube to see how difficult this was to warrant the charge. One of the videos showed a Mazda 3 owner with a similar problem, the passenger side low beam out. He tapped the outer lens with his fist and the light came on. I went out and tried the same on my Mazda 6 and both headlights came on and were normal. It is obvious that Mazda has a safety issue with there headlight wiring or connections.
Low beam headlights went out at 40,000 miles and have been replaced 2more times. Yesterday, no low beam headlights again so I googled problem. Over 170 reports on one site of same problem for various Mazda models and years. Interestingly, the video on the site says if you rap the outer headlight casing the light comes on but may not stay on once car is shut off. This worked for virtually everyone on the site and myself. Mazda must be aware of this problem but is doing nothing for consumers. Also their engineering design makes replacing bulbs a $150 adventure as the average person can't do it themselves.
My brake rotors are completely warped! after 6 months of having my car my brakes have gone out multiple times, I don't not drive my car long distances or even on a daily basis. I can be going as slow as 25 mph and when I go to brake my car will start to shake (not much but noticeable) this is very dangerous due to the fact it can cause loss of control while braking. I have taken my car to the dealer and had it worked on under a "one time" warranty meaning they will maintenance the brake once at no cost to me. Each time I have gone or spoken to my dealer they say they can't figure out why it keeps happening and even said it could be normal wear and tear (which is not the case). I am apart of a regional Mazda club and everyone with a Mazda 6 (2009-12) seem to have the exact same problem with this. Also, the tire pressure light stays on. Almost immediately after I purchased my car the light came on followed by the loud beeping sound that warns you that your tire pressure is low. I called my dealer and they looked at it and told my I just need air. Well the very next day the light came on and the loud beeping followed. A long with that my passenger seat air bag light keeps say that the air bag is off, and the passenger seat low beam headlight has issues with stay on.
The contact owns a 2010 Mazda Mazda6. The contact stated while driving into the residential driveway, the passenger side low beam headlight burned out. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 53,855 and the current mileage was 54,200.
Just purchased an used 2010 Mazda 6 and the passenger low-beam headlamp is "out" until you give it a nice friendly tap. This at only 29,300 miles. Went out again 9 days later and the tap is not working. Went online and found this link with other owners having the same issue. www.youtube.com/watch?V=uqqperresa8.
The inner tail light lenses on both the driver & passenger side of my 2010 Mazda 6 touring are physically melting and becoming severely deformed. The outer, clear lenses are not damaged and the melting is originating in the vicinity of the bulbs. Car has not been altered from the mfg and bulbs are manufacturer recommended. Car has 48,000 miles on it and beyond the 36,000 mfg warranty therefore Mazda will not replace them for free. I believe this is a supplier, design or manufacturing defect that can possibly cause a fire or reduced brake light visibility and this part should not melt. I have pictures and can send them as reference. A search of the internet showed a few other incidents with defective Mazda tail lights on other models and years similar to this. I am uncertain how wide spread this situation is. Pictures received. Updated 06/14/11
- Roanoke, VA, USA
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A D V E R T I S E M E N T S
- Brunswick, OH, USA