This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger side dash started melting about a year ago and has gotten so bad the dash is almost liquid. Sunlight reflects off the shiny melted dash and blinds the driver. I was in an accident because I couldn't see due to light reflecting off melted dash. Dash is so sticky that you cannot touch or it will stick to hands/ clothing. I have ruined multiple items of clothing due to this mess.
2010 Mazda 6 isport passenger dashboard crash pad has been melting progressively for about 2 years. Only began noticing the dash melting upon my move to Hawaii, so I assume it is a result of subpar parts and the hot/humid climate. This appears to be common with this make and model, based on research into the issue.
The dashboard on the passenger side is made of a material that melts during hot sunny periods and takes on a reflective surface which acts like a mirror. When sunlight hits the surface not only is the sun reflected off the surface of the dashboard but it's also projected onto the windshield instantly blinding the driver of the right half of the entire windshield, turning the whole side of the windshield into yet another mirror bouncing direct sunlight into the eyes of the driver instantly blinding them. Visibility is substantially reduced and it becomes extremely difficult to see other motorists on the road. Also this melted dashboard is the surface of the passenger front airbag. Being that it's defective and melted one would be led to believe that the deployment of the airbag would also be effected or defective. The glare off of the airbag / dashboard and the projected light reflected off the windshield is constant all times when the sun is shining. This is not just dangerous it's deadly and a genuine hazzard to the operator of the vehicle, the passengers, and every single motorist and their occupants that pass by the defected car and every motorist who interacts with this defective Mazda and the blind driver. This can kill people. Recall this deadly car, from this point forward if the recall is not mandated and someone dies just remember this department could have prevented it.
The passenger side dashboard is melting. The melted are is very shiny and sticky and leaves residue on windshield if touched by window shade. There doesn't seem to be any improvement since window shade has been used. Dashbaoard also seems to be cracking in the area surrounding airbag.
- Baton Rouge, LA, USA
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There are two recalls open for my vehicle and for none there are no parts available in any dealer. My Mazda 6 2010 has a passenger air bag inflator recall and a melter dashboard recall. Both create safety hazards for me and my family yet the melted dashboard has been an issue for over two years and I am still awaiting from Mazda the second letter they promised to send me to take the vehicle to repair. The rubber or plastic that is melting is converting into a glue like substance that gets on my cloth seats and worst of all, in my windshield which causes glare and disrupts my vision. I end up having to remove it with other material that causes my windshield to become sticky. The material ends up in my steering wheel resulting in additional safety issues. I have tried to sell the car but no one will buy it in that condition. I have been patient for two years but at this point it is unreasonable the amount of time that I had to wait. I own another Mazda but fortunately it has not had similar issues. The situation is abusive and should have been resolved already. If Mazda cannot fix it in a timely manner they should be providing a replacement vehicle temporarily due to the safety concerns. I just contacted ocean Mazda in miami and the service dept. Confirms that they still do not have the parts for both recalls. It is insulting! I am sending an email flash to 21,000 + service providers that the company that I work for has in their data base so that they become aware of the issue and stay away from Mazda and their vehicles.
The dashboard in my 2010 Mazda 6 is melting into a sticky, shiny substance with a tar-like appearance. In sunny weather the reflections created by the meted dashboard severely affect my visibility out of the passenger-side of my windshield. When taking right-hand turns I often need to crane my neck to see around the bright reflections created on my windshield from the affected dashboard material, which is about 1 square foot in size. I have trouble seeing pedestrians coming from the passenger side of my car due to the reflections. I have tried to clean off the sticky material to no avail. This safety issue is making me feel uncomfortable while driving my car, both on the road, highway, or even in a parking lot.
Noticed the dashboard on the passenger was starting to get shiny. I checked and found the shiny area. I check to clean it and found it sticky. As I tried to clean it it began to separate as if it was tar. I am concerned about the safety of the passenger in regards to the airbag is under this dash and for the driver being blinded by the reflection of the melting dashboard as it is shiny. I checked with Mazda and the said they were not responsible for it and would not cover any cost to fix it. My vehicle is a 2010 Mazda 6. I feel the Mazda should cover this because they sold a car with defective materials that can compromise the safety of the vehicle.
The dashboard of my 2010 Mazda 6, 2.5L melted, emitting a chemical smell and liquifying the dashboard surface creating a sticky reflective surface that can blind the driver.
This is the third complaint I have filed regarding the melting dashboard. I forgot to mention in the previous complaint that the melting passenger dashboard is actually not a true dashboard, it is an airbag for the front passenger. I have reason to believe that the melting, permanent, extremely stiky, semi liquid exterior of the airbag will fail to rupture properly allowing for normal deployment of the airbag. It may rupture too easily causing deployment of airbag with excessive force, possibly breaking the neck of a child or injuring an adult. It could not rupture completely causing a lag in the time of deployment and may not inflate completely. It could also possibly prevent deployment completely. In addition to causing defects in airbag deployment blindness or eye injury as well as skin injury can occur at time of airbag deployment caused by an explosion of the stiky liquidated airbag surface spraying into the face, eyes, and mouth of passengers. The liquifying airbag surface might also leak into internal airbag components causing malfunction. Remer that when someone refers to the passenger side dashboard melting, it is actually the surface of the front passenger airbag. I am a professional career automobile mechanic with over ten years experience. This is a very dangerous problem.
The dashboard on the passenger side of the 2010 Mazda 6, 2.5L has melted from high temperature of the southern part of the United States. The surface has become very sticky and reflective. The sticky material has gotten smeared onto the windshield and is not removable, the more you try to wipe it away so the read can be seen the more it smears blocking more and more of the view. When the sun hits the windshield the smears completely block the behind view and the light reflects off of the dash surface, now a sticky smeared liquid, it reflects into my eyes while driving causing temporary blindness to the point I have to slow down and brake sometimes pulling off the road due to lost visability. No cleaners or chemical detergents were ever used to clean the windshield, the dash melted from normal hot summer temps. Apparently Mazda knew of this problem and failed to disclose it at purchase, if they did I would not of bought it. It costs $1,500 to fix and Mazda refuses to pay for the repair. Once this sticky substance gets on the windshield it is permanent. This is a very dangerous defect and I'm sure will lead to deaths.
The dashboard has begun to melt from excessive heat. Not only is it sticky to the touch, but it has become very reflective which at times can reflect & obscure you vision when driving. This is clearly a driving hazard, and it is very unprofessional for Mazda not to help in the manner. I contacted Mazda, they proceed to advice that my warranty had expired about 2 years ago and there was nothing they could do. They suggested that I take it to an authorized Mazda dealer for an inspection. From there I was to contact their claims department (18002225500) to see if they could help with the cost of the repair as part of an after warranty aid.
A D V E R T I S E M E N T S
- Vonore, TN, USA