CarComplaints.com Notes: The MAZDA6 was redesigned for the 2009 model year. Like any first-year product, it has a few growing pains – most notably a shiny, melting dashboard that can blind the driver.

10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
35,355 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mazda MAZDA6 seat belts / air bags problems

seat belts / air bags problem

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2009 Mazda MAZDA6 Owner Comments (Page 1 of 4)

problem #71

Sep 142023

MAZDA6

  • miles

A D V E R T I S E M E N T S

Airbag light indicator continuously flashes. Air bags have been serviced previously under prior recalls.

- Stockbridge, GA, USA

problem #70

Mar 192022

MAZDA6

  • 165,000 miles
The contact owns a 2009 Mazda Mazda6. The contact stated that the air bag warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V594000 (Air Bags) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 165,000.

- Lompoc, CA, USA

problem #69

May 242021

MAZDA6

  • miles
My car had a air bag recal and a subframe and other misc recalls so I contacted the dealership near me which was In Springfield Mo and set a apt and had it replaced then got a call the next day saying they wuld meet me half way with a loaner car which was in Mansfield mo for the subframe replacement and they have had it for over a month and they called and told me it was ready for pick up 6/21/21 and I drove up there Wed to pick it up and it wuldnt start wuldnt do nothing dead battery. Dealership then hooked up a jump box the gauges started jumping all back and fourth like something was shorted or a short some were got it started and the min the jump box turned off the it killed all power the car shut completly off to nothing. So they gave me the loner vehical back and they drove me my car to west plains mo and they took the loner vehical and I got in my car and the air bag light is flashing very fast constly the steering is super tight and the brakes feel weird the passenger side is missing a piece in the dash only lights that was on my car when they picked it up was the tire sensor light and the check engine light got pics to prove and show everything.. I-??m driving it back to dealership to see if they can fix or make it right and give me the loner vehical back till they get my car back to the condition it was in when they picked it up for a recall repair..

- West Plains , MO, USA

problem #68

Jan 022019

MAZDA6

  • miles

A D V E R T I S E M E N T S

My dashboard (crash pad) on my passenger side over my airbag is melting and cracking causing me to be concerned about safety in the event of an accident. Mazda claims that recall ended in March of 2019 but I was never notified by Mazda of this recall therefore I feel it should be extended for my safety. The crash pad becomes sticky, melts and cracks the dashboard. My vehicle is still in operation and therefore my saftey is still important

- West Sand Lake, NY, USA

problem #67

Dec 292020

MAZDA6

  • 75,000 miles
I recently noticed that my dashboard has become cracked and very sticky. I do not know how this happened when I contacted Mazda to get it fixed I was told they can not replace that part. I don't know what to do I feel stuck I paid a lot of money for this car

- Audubon, NJ, USA

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problem #66

Dec 292020

MAZDA6

  • 75,000 miles
I recently noticed out of no where the dashboard on my car cracked for no reason it is right by the front passenger airbag. It is also extremely sticky. I don't feel safe driving it in this condition

- Audubon, NJ, USA

problem #65

Aug 262020

MAZDA6

  • 136,000 miles

A D V E R T I S E M E N T S

I bought a used car from a small dealership, they sold me the car without a dash harness, all the wiring that is supposed to be connected to the computer in my car is not there, so I can't do smog check. The mechanic could not check why the check engine light was on because the computer in my car was not communicating with the tool. Sold me the car with airbags not working. Lied about having it all checked out. And I still haven't received my title, registration, and plates to my car.

- Anaheim, CA, USA

problem #64

Feb 152020

MAZDA6

  • 126,000 miles
Car airbag light flashing on dash indicating need for repair, took to lot a I bought the car from who replaced the passenger side air bag, still have flashing airbag light and am concerned now airbag will not inflate in an emergency and that my Mazda 6 was overlooked during initial recalls for other Mazda 6 of this generation as it has the same problems with it that are listed as recalls for others.

- Portland, OR, USA

problem #63

Feb 212020

MAZDA6

  • 138,420 miles
The dash material above the passenger airbag has been deteriorating and melting as if a chemical reaction has occurred. This winter the section in question has generated several cracks and fissures in the surface.

- Tamaqua, PA, USA

problem #62

Feb 062017

MAZDA6

  • miles
As well as the takata recall, the passenger side of my vehicle is literally melting off. The airbag cover is sticky to the touch and who knows if it is melted into place. I've seen many other complaints and I've seen that Mazda has tried to charge people for labor which is absurd.

- Slidell, LA, USA

problem #61

Apr 022018

MAZDA6

  • 74,151 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Mazda 6. the contact stated that there was an abnormal noise coming from the vehicle. Upon inspection of the front passenger tire, and front and rear frame, the contact noticed extensive rust and corrosion. The frame also had cracks near the front passenger tire. The vehicle was included in NHTSA campaign number: 17V457000 (air bags), but the contact was not notified. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure and the contact was to follow-up on the recall information. The approximate failure mileage was 74,151.

- Lambertville, MI, USA

problem #60

Aug 172017

MAZDA6

  • 96,718 miles
Takata recall - assured by dealer parts for recall in stock. Dealer kept me there, without having the parts, for hours while searching for billable work. Suggested $759 - $1059 unrelated service. Careful post-visit analysis indicated no suck service needed. Now I'm wary of returning for recall or any other reason. Heritage Mazda catonsville md 21228 invoice #5mcs115194.

- Columbia, MD, USA

problem #59

Mar 202018

MAZDA6

  • 120,000 miles
I am trying to get the airbags replaced but I cannot find a place who will service our car. It is our family car and we are trying to avoid driving it until the airbag problem is fixed.

- Woodsfield, OH, USA

problem #58

Aug 102017

MAZDA6

  • miles
Takata recall-I got a recall message in the mail. I went to dealer-maintenance and they said they fixed the problem. I have a copy of the report at home. I had it ( supposedly) fixed and then I got a notice from Mazda corporate that it still was not fixed. I have an intermittent steady airbag alarm. They said they fixed it 8/10/17. I reported to the dealer that I got a notice it had not been fixed yet. They said they did fix it and the notice was about the passenger airbag and it was a new airbag recall. I asked when they could fix it and they told me it would be a while in order to get the parts. I don't know if this is true or not. My safety and my passengers are at risk. I drive people in my car. I sent a copy of the maintenance report stating they had fixed it to my sister in case I am involved in a fatality. I can fax the maintenance report.

- Kennewick, WA, USA

problem #57

Dec 012017

MAZDA6

  • 75,000 miles
I took my car to ferman Mazda of brandon 9809 adamo drive, tampa (813) 623-6600 to get the recall done. They had my car for two and half months. Said they did recall on airbag. Now my airbag light came on and doesn't shut off. I was told that they replaced the parts that they recalled but now I checked online it says it wasn' and airbag light turned on. Now I know that they didn't do what I was told was done.

- Plant City, FL, USA

problem #56

Aug 152017

MAZDA6 4-cyl

  • miles
2009 Mazda 6. consumer writes in regards to passenger airbag safety recall.

- Cincinnati, OH, USA

problem #55

Mar 012017

MAZDA6

  • miles
"takata recall" we have received the recall notices and have taken our vehicle to the dealer to check on the repair. We have received notices not that state in bold underlined print "until this repair is performed, do not allow passengers toride in the front passenger seat. Now we can not have anyone use that seat and I sure don't want my grandson to be in a car seat in the middle of the back seat for fear that he could be injured! our dealer has no idea when they will receive the parts for repair! this needs to be taken care of now! I have to sit in the back sear while my husband drives the car! this is just crazy!!

- Peru, IL, USA

problem #54

Sep 212017

MAZDA6 4-cyl

  • miles
Takata inflators: I received several recall notices (e.g. 16V-594, 13V425000, 11V134000, 09V043000) regarding my 2009 Mazda6 ([xxx]) and tracy Mazda conducted various repairs. During each repair, I mentioned the airbag inflator alert (see attachment). After service or repair was conducted, I was informed that the problem was reset or cleared by the mechanic. For a period of one week of commuting (home to work or vice versa), the inflator indicator disappeared. Then it returned, during short warm up, after driving a short distance, intermittently while driving on highways/freeways, etc. I returned the vehicle following the last recall/service-repair per receipts notation, I was informed that I have to pay $85 for diagnosis fee because the air inflator indicator is not a part of the foregoing problem. If indeed the necessary repairs were done right, should my vehicle airbag inflator indicator would indicate a warning" is resetting the airbag inflator indicator the "real" solution to the problem" information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lathrop, CA, USA

problem #53

Jul 242017

MAZDA6

  • miles
Takata recall. The contact owns a 2009 Mazda Mazda6. The contact received notification of NHTSA campaign number: 17V429000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called matt castrucci Mazda at (937) 434-4723 located at 45549, 3013 mall park dr, dayton, oh 45449 where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. (VIN tool confirms parts not available).

- Miamisburg, OH, USA

problem #52

Aug 092016

MAZDA6

  • 108,000 miles
Takata recall. The contact owns a 2009 Mazda 6. the contact stated that the air bag warning indicator remained illuminated. The contact received notification of NHTSA campaign numbers: 17V429000 and 16V594000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rohrich Mazda (2690 w Liberty ave, pittsburgh, pa 15216, phone number: (412) 344-3600) and was informed that the parts were not available for the repair. The manufacturer was not contacted. The approximate failure mileage was 108,000. VIN tool confirms parts not available. Parts distribution disconnect.

- Pittsburgh, PA, USA

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