This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Mazda 6. the contact received notification of a manufacturer's recall for the air bags. The dealer asked the contact to call back more than twice to determine when the parts would become available. Each time the contact called the dealer, they stated again to follow up and call back. The manufacturer had the dealer schedule an appointment and the parts were not available to receive the recall repair according to the dealer. The contact was unable to determine when the recall repair would be performed for several months, which was unreasonable. The manufacturer was also unable to provide a reasonable time frame for the parts to be sent to the dealer to receive the recall repair. The contact was not experiencing any failures. The VIN not available.
Takata recall: TL* the contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign numbers: 15V345000 (air bags) and 15V382000 (air bags); however, the parts were unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I was notified in February of 2015 that they were recalling the air bags. I got another letter in the mail in August, notifying me that I will be notified about when to make an appointment to get them repaired. No one has gotten back to me and I'm still driving with the faulty air bags.
Dissatisfied that nothing is being done about the airbag safety issue. There is no working phone number to call and we have been driving this car many miles, knowing that the airbags are not safe!
Received notification of NHTSA campain numbers 15V-345 and 15V-382, however, the parts to do the repairs were unavailable at two local Mazda service centers and are not orderable from mazdausa. The service centers are not able to reach mazdausa and get any estimates on when the parts may become available for ordering.
- Norwalk, CT, USA
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The contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign numbers: 15V345000 (air bags) and 15V382000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign numbers: 15V345000 (air bags) and 15V382000 (air bags) however, the part to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 02/05/16 the consumer stated as of 1/12/16 the parts were still not available. Updated 04/28/16.
I received the safety recall letter dated 07/2015 for the driver air bag inflator interim repair- safety recall 7914J NHTSA campaign no. 15V-345 & 15V-382. I went to Mazda dealership to have repair done, I was told that part had to be ordered and was told that part would be in on October 1st, on October 2nd I went to get my car repaired and was told that part was never ordered and that was just a "prompt" letter, and not to worry about it. But I am sending this complaint because I am very concern. I would like for something to be done about getting my car fixed....thanks
The contact owns a 2008 Mazda 6. the contact stated that the air bag warning light remained illuminated. The contact received notification of NHTSA campaign number: 15V345000 (air bags) and stated that the parts need for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 181,598.
The contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign numbers: 15V345000 (air bags) and 15V382000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign numbers: 15V345000 (air bags) and 15V382000 (air bags); however, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the parts to do the repairs. The contact had not experienced a failure.
The contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign number: 15V345000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/19/15
The contact owns a 2008 Mazda 6. while driving at 20 mph, the contact's vehicle crashed into the rear of another vehicle stopped at a stop sign. The contact stated that the air bag failed to fully deploy. A police report was filed. The contact did not sustain any injuries. The vehicle was taken to a collision repair facility and repaired. The vehicle was included in NHTSA campaign number: 15V345000 (air bags); however, the dealer refused to remedy the recall. The manufacturer was notified of the failure. The approximate failure mileage was 102,250. Updated 10/07/15
The contact owns a 2008 Mazda 6. the contact received NHTSA campaign number: 15V345000 (air bags). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign numbers: 15V382000 (air bags) and 15V345000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign numbers: 15V345000 (air bags) and 15V382000 (air bags); however, the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign numbers: 15V382000 (air bags) and 15V345000 (air bags) however, the parts to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign numbers: 15V382000 (air bags) and 15V345000 (air bags); however, the remedy was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign number: 15V345000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Mazda 6. the contact received notification of NHTSA campaign number: 15V382000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure. MA 08/13/15
A D V E R T I S E M E N T S
- Harriman, NY, USA