This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2004 Mazda 6. the contact received notification of NHTSA campaign numbers: 17V474000 and 16V354000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fairway Lincoln of savannah (10101 abercorn St, savannah, ga 31406, phone number: (844) 921-2980) and was informed that the part was on backorder. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Mazda 6. the contact received notification of NHTSA campaign number: 16V354000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (shortline Mazda, 90 havana St, Aurora, co 80010 (303) 364-2200) was contacted and informed the contact that the parts were not available for the recall remedy and they would call the contact when parts become available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/26/17 the consumer stated the vehicle was repaired.
Takata recall. The contact owns a 2004 Mazda 6. the contact received notification of NHTSA campaign numbers: 15V382000 (air bags) and 16V354000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Driver air bag inflator final repair notice - safety recall 8215F. I took my vehicle when I received the first notice and went to jim falk Mazda in kahului, maui, Hawaii and they told me sorry we don't have the part to replace yet but will call me when it comes in and that was about a year ago.now I received the 2nd and final notice and I called two days ago to the same place and again they told me they were going to look into it and call me back. Well no call back yet and I am getting very upset that they don't feel that this is important to call people back to fix this important problem. Being that the airbag is important you would think that they would order the part asap and call you to come in and have it replaced.
The contact owns a 2004 Mazda 6. after the vehicle was started, the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 15V382000 (air bags) and 16V354000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failure. The failure mileage was 100,000. Parts distribution disconnect.
- Salisbury, NC, USA
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Takata recall. The contact owns a 2004 Mazda Mazda6. The contact received notification of NHTSA campaign numbers: 15V382000 (air bags) and 16V354000 (air bags) however the parts were not available within a reasonable time frame to schedule the recall repairs. The dealer did not give a specific date for when the parts would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact was not experiencing a failure. Parts distribution disconnect.
I want to complain about my recall not being replaced in a reasonable amount of time. Going on 11 months, still no solution, and I was told not to drive with a passenger until it gets fixed. Ridiculous. Airbags were recalled in December 2015. In January 2016 I called Mazda to get this scheduled and went in late February once the parts came in. I was told both my driver and passenger airbag would be replaced that day. When I picked up my car I was told only the drivers side had been done and I'd be contacted about the passenger side soon. One month later I get a call saying my other airbag part was in. I called to make an appointment and then was told, no wait, it wasn't. a few months later I received a call confirming my appointment for my airbag. Great but I didn't have an appointment. I called and they didn't know what I was talking about but would look in to it. 3 days later I was called again and said my part was in to make an appointment. So I did. I skipped work to bring my car in, show up, and was told that there was no part and there never was. I was told the part wasn't even available and not to drive my car with a passenger until its fixed. I then received calls from Mazda's Chicago office and letter in the mail stating indeed, parts weren't available yet and reiterated not to drive with a passenger until its fixed. That was over 4 months ago at this point. It's absurd that a recall that can severely injure myself or my passengers has taken 11 months with no solution. And to be told "don't drive with a passenger" is even more absurd. I use my car for day to day life, that is not an option. I just want my recall fixed. I know many people that had both their sides fixed, why is mine taking 11 months an counting with multiple times being screwed around and over 4 months of silence now? if someone gets hurt, I'm suing the [xxx] out everyone. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2004 Mazda 6. the contact received notification of NHTSA campaign number: 15V345000 (air bags), 16V354000 (air bags), and 15V869000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired for longer than two years. The dealer indicated that they installed an interim replacement part years ago, but the contact was still unable to determine when the replacement part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. VIN tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Mazda 6. the contact received notification of NHTSA campaign number: 15V869000 (air bags). The dealer scheduled an appointment for the vehicle to be serviced per the recall; however; the contact was informed later that the required part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2004 Mazda 6. the contact received notification of NHTSA campaign number: 15V869000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2004 Mazda Mazda6. The contact received notification of NHTSA campaign number: 15V286000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/28/16 consumer stated recall repair was made. Updated 6/13/18
Takata recall. The contact owns a 2004 Mazda Mazda6. The contact stated that air bag warning indicator had illuminated. The contact received notification of NHTSA campaign number: 15V382000 (air bags) however the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the failure. The failure mileage was 121,000. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Mazda 6. the contact received notification of NHTSA campaign number: 15V869000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owned a 2004 Mazda 6. the contact's vehicle was included in NHTSA campaign number: 15V345000 (air bags), but had not been able to determine when the parts would become available for the recall repair for months. The vehicle was taken to the dealer, but they did not confirm if the parts were available. While driving at an unknown speed, the contact's vehicle was crashed into by another vehicle. The driver's and front passenger side air bags did not deploy. The contact stated that the other vehicle's air bags may have deployed. The driver sustained whiplash and bruising of the hands due to the force of the impact. Medical attention was not needed. A passenger sustained minor whiplash, but no other injuries or medical attention. A police report was filed. The vehicle was destroyed and towed to a yard. The vehicle was inspected by the insurance company, but it was not determined why the air bags did not deploy. The manufacturer was notified. The approximate failure mileage was 180,000. Parts distribution disconnect.
Takata recall - this is the second vehicle that has been recalled for this problem. In both cases now the manufacturer has send a second notice weeks after the first replacement occurred indicating the vehicle is required to come back for an additional replacement. It is a significant inconvenience once let along twice and is not acceptable.
The contact owns a 2004 Mazda 6. the contact received a recall notification for NHTSA campaign number: 15V382000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Mazda 6. the contact stated that the parts were not available beyond a reasonable time frame to receive the recall repair appointments for NHTSA campaign numbers: 15V345000 (air bags), 15V382000 (air bags), and 15V869000 (air bags). The manufacturer was unable to provide a date to supply the parts to the dealer. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Mazda 6. the contact received notification of NHTSA campaign number: 15V382000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable. VIN tool confirms parts not available. Updated 04/06/16 updated 0414/16.
The contact owns a 2004 Mazda 6. the contact received notification of NHTSA campaign number: 15V345000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Hinesville, GA, USA