This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle was recall for strut failure on the rear lift gate. The recall repair was completed mid 2017. Recently the struts failed. The carr was parked in my driveway when I opened the door and it wouldn't stay up. Mazda is unwilling to replace the defective parts (without charge) stating the part is out of warranty. I purchased this vehicle new and it currently has 18,500 miles in the odometer. This vehicle has been gently used and this part should not have failed so quickly. It is poor practice to replace one defective part with another defective part.
- Springfield, OR, USA
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- Springfield, OR, USA