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2012 Mazda MAZDA5
302 Technical Service Bulletins (TSBs)
TSB List for the 2012 Mazda MAZDA5
Technical Service Bulletins (TSBs) for the 2012 MAZDA5 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #02-003-22
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #02-003-21-3777
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »
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TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #02-003-20-3677
Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Read More »
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TSB #02-004-19-3574
Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »
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TSB #MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »
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TSB #02-009-16-3155
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »
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TSB #02-009-16-3155
Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road. Read More »
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TSB #02-004-13-2770
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »
STEERING: STEERING WHEEL/HANDLE BAR
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TSB #02-010-18-3477
Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »
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TSB #02-009-16-3155
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »
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TSB #02-004-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #02-004-13-2770B
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »
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TSB #02-004-13-2770A
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »
SUSPENSION
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TSB #02-004-22a
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #02-004-22
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #02-001-19-3550
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
SUSPENSION:FRONT:SHOCK ABSORBER
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TSB #02-006-18-3449
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #0200416
SHOCK ABSORBER REPLACEMENT GUIDELINES Read More »
SUSPENSION:REAR:SHOCK ABSORBER
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TSB #02-006-18-3449
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #0200416
SHOCK ABSORBER REPLACEMENT GUIDELINES Read More »
BRAKES (PWS)
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TSB #00-002-19-3561
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
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TSB #04-002-19-3545
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #00-003-18-3480
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program. Read More »
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TSB #04-004-18-3468
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #04-004-16-3160
SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY ... Read More »
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TSB #04-004-14-2926
SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY ... Read More »
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TSB #04-004-13-2853
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
SERVICE BRAKES, HYDRAULIC
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #04-001-20-3672
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »
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TSB #00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
SERVICE BRAKES, AIR
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TSB #04-001-19-3556
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
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TSB #04-002-14-2879
SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. Read More »
ENGINE (PWS)
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TSB #01-016-16-3220
THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. Read More »
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TSB #1080M
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »
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TSB #1080M
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »
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TSB #1102M
WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Read More »
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TSB #01-021-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #01-021-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #01-013-13-2791
SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE FROM THE ENGINE COMPARTMENT WHEN THE VEHICLE STARTS MOVING AND/OR AT THE TIME OF TRANSMISSION SHIFTING. THIS IS CAUSED BY STICK-SLIP NOISE OCCURRING AT THE CONTACT SURFACES BETWEEN THE NO. Read More »
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TSB #00-004/12
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
ENGINE AND ENGINE COOLING
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #SA-032-23
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #MT-002-21
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »
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TSB #01-006-21-3779a
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #MT-005-20
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Read More »
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TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
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TSB #01-022-19-3657
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »
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TSB #MT-003-19
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »
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TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
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TSB #01-004-19-3558
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »
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TSB #04-003-18-3455
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »
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TSB #0100116
Engine Start /Stop Procedure with room fuse removed Read More »
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TSB #0100216
PreMixed long life "FL22" Engine Coolant Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
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TSB #MT-003-21
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
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TSB #01-016-18-3522
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »
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TSB #0100316
SULFUR SMELL FROM EXHAUST SYSTEM. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
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TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
FUEL SYSTEM, GASOLINE
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TSB #MT-002-21a
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
FUEL SYSTEM, OTHER
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TSB #MT-002-21a
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
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TSB #01-013-15-3048
SOME CUSTOMERS MAY COMPLAIN THAT THE FUEL TANK IS DIFFICULT TO FILL UP. THIS CONCERN MAY BE CAUSED BY IMPROPER OPERATION OF THE NON-RETURN VALVE IN THE FUEL TANK (TEMPORARILY STUCK OPEN). Read More »
POWER TRAIN
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #00-001-22
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #05-002-21-3854
Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except ... Read More »
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TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #05-001-18-3453
Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. Read More »
POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT
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TSB #05-002-13-2777A
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION. Read More »
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TSB #05-002-13-2777
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION
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TSB #05-002-13-2777
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION. Read More »
ELECTRICAL SYSTEM
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TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #SA-032-23
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #09-016-23
Speedometer replacement procedure Read More »
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TSB #SA-075-22
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #01-006-22
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #01-003/22
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #01-006-21-3779b
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #01-005-21-3778
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #01-006-21-3779
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
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TSB #09-036-20-3756
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »
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TSB #MT-001-20
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #09-003-20-3671
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »
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TSB #01-001-19-3551
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #01-002-19-3552
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »
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TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
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TSB #MT-017-17
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
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TSB #09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
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TSB #09-018-17
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »
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TSB #1099M
WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY. Read More »
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TSB #MTI_1111
When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. Read More »
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TSB #0900916
HandsFree bluetooth module and/or text messaging troubleshooting procedure Read More »
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TSB #0100116
Engine Start /Stop Procedure with room fuse removed Read More »
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TSB #08-001-13-2859
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Read More »
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
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TSB #01-006-21-3779a
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
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TSB #01-008-18-3451
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »
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TSB #01-009-18-3452
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
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TSB #0100416
Battery Maintenance Read More »
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TSB #0100516
Battery test procedure requirements using the GR81291 Read More »
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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TSB #09-009-19-3566
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #09-035-17-3080
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #SA-061-17
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is? 2017 Mazda North American Operations, U.S.A. Read More »
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TSB #09018173351
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »
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TSB #09-018-17
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
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TSB #09-016-23
Speedometer replacement procedure Read More »
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TSB #09-024-22
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Read More »
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TSB #0900716
Speedometer replacement procedure Read More »
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP
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TSB #0901316
Excessive condensation or water within the headlamp assembly caustion Read More »
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
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TSB #MTI_1031
Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Read More »
EXTERIOR LIGHTING
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TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-003-19-3555
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #1066M
SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). Read More »
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TSB #0800116
Passenger fAirbag deactivation (PAD) indicator light illumination Read More »
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TSB #SB-09-057-10
MAZDA: THERE IS CONDENSATION AND FOG IN THE FRONT AND REAR COMBINATION LIGHTS. *RM Read More »
LIGHTING (PWS)
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TSB #09-046-12-2744
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE ... Read More »
EXTERIOR LIGHTING:HEADLIGHTS
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TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-011-18-3448
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
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TSB #09-008-17-3324
Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Read More »
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TSB #09-003-16-3130
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. Read More »
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TSB #09-049-14-2980
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »
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TSB #SB-09-003-13
MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. Read More »
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TSB #09-005-11
MAZDA: THERE IS POSSIBLE EXCESSIVE CONDENSATION OR WATER INSIDE THE HEADLAMP UNIT ON MANY MAZDA MODELS. *RM Read More »
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
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TSB #SB-09-003-13
MAZDA: ON VARIOUS MODEL YEARS AND MODEL VEHICLES, THE HEADLAMP ASSEMBLY WOULD HAVE EXCESSIVE CONDENSATION OR WATER WITHIN AND SHOULD BE CHECKED AND REPLACED, IF NECESSARY FOR CORRECT INSTALLATION. Read More »
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TSB #SB-09-057-10
MAZDA: THERE IS CONDENSATION AND FOG IN THE FRONT AND REAR COMBINATION LIGHTS. *RM Read More »
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
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TSB #09-001-17
Excessive condensation or water within the headlamp assembly caustion. Read More »
EXTERIOR LIGHTING:FOG LIGHTS
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TSB #0900316
Condensation/Fog in front and rear combination lights Read More »
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TSB #09-007-14-2878
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE ... Read More »
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TSB #09-046-12-2744
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE ... Read More »
EXTERIOR LIGHTING:TAIL LIGHTS
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TSB #09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-011-18-3448
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »
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TSB #09-003-16-3130
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. Read More »
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
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TSB #SA-039-23a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #SA-040-21
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #MT-003-21
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
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TSB #MTI_1034
THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
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TSB #MTI_1034
THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Read More »
AIR BAGS
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TSB #08-001-19-3544
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »
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TSB #08-001-18-3457
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »
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TSB #MT-003-18
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »
-
TSB #0800116
Passenger fAirbag deactivation (PAD) indicator light illumination Read More »
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TSB #08-001-13-2859
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Read More »
AIR BAGS:FRONTAL
-
TSB #SB-08-001-13
MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE Read More »
STRUCTURE
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TSB #SA-039-23a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
-
TSB #SA-039-23
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
-
TSB #SA-008-22a
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
-
TSB #SA-008-22
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »
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TSB #09-030-19-3598
Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Read More »
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TSB #09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
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TSB #09-014-18-3443
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
-
TSB #09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
-
TSB #1098M
WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »
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TSB #1098M
WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »
-
TSB #0400416
Brake noise, judder and dragging diagnosis and servicing Read More »
STRUCTURE:BODY
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TSB #MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »
STRUCTURE:BODY:HATCHBACK/LIFTGATE
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TSB #09-030-19-3598
Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Read More »
-
TSB #SA-050-17
CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Read More »
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
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TSB #SA-050-17
CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Read More »
VEHICLE SPEED CONTROL
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TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
-
TSB #09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
-
TSB #09-034-18-3430
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
TIRES
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
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TSB #MT-002-20
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »
WHEELS
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TSB #SA-011-24
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #00-001-21-3768
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #MT-002-20
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »
-
TSB #02-002-19-3546
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
-
TSB #02-008-18-3467
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
-
TSB #02-002-16-3124
SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT ... Read More »
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TSB #0200216
STAINS APPEAR ON WHEELS Read More »
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TSB #02-009-13-2854
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »
EQUIPMENT
-
TSB #MT-002-21
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »
-
TSB #09-025-21-3824
This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. Read More »
-
TSB #SA-041-21
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section ... Read More »
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TSB #MT-001-21
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #07-001-21-3775
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
-
TSB #09-002-21-3770
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »
-
TSB #09-006-20-3673a
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
-
TSB #MT-001-20
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #09-006-20-3673
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
-
TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
-
TSB #09-003-20-3671
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
-
TSB #MT-002-19
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »
-
TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
-
TSB #01-022-19-3657
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »
-
TSB #SA-029-19a
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Read More »
-
TSB #07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
-
TSB #SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »
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TSB #SA-013-19
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. Read More »
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TSB #00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »
-
TSB #09-007-19-3564a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
-
TSB #00-001-19-3560
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #09-005-19-3562
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
-
TSB #09-007-19-3564
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
-
TSB #09-004-19-3543
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »
-
TSB #09-001-19-3553
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »
-
TSB #00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »
-
TSB #09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »
-
TSB #09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
-
TSB #09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
-
TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »
-
TSB #MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »
-
TSB #09-020-18-3458a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
-
TSB #09-025-18-3479
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »
-
TSB #09-023-18-3475
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »
-
TSB #05-001-18-3453
Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. Read More »
-
TSB #MT-004-18
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
-
TSB #00-001-18-3446
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
-
TSB #MT-003-18
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »
-
TSB #MT-017-17
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »
-
TSB #00-004-16-3237
RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER?S MANUAL. Read More »
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TSB #09-013-16-3161
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »
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TSB #09-009-16-3150A
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »
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TSB #MTI_1111
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
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TSB #MTI_1111
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
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TSB #MTI_1034
This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Read More »
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TSB #MTI_1111
When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. Read More »
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TSB #MTI_1031
SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Read More »
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TSB #MTI_1032
SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Read More »
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TSB #MTI_1031
SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Read More »
-
TSB #MTI_1032
Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack. Read More »
-
TSB #0901216
Paint damage Mazda pocket paint guide Read More »
-
TSB #0200416
SHOCK ABSORBER REPLACEMENT GUIDELINES Read More »
-
TSB #0100216
PreMixed long life "FL22" Engine Coolant Read More »
-
TSB #01-003-15-3014
USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Read More »
-
TSB #00-002-14-2936
MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. Read More »
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TSB #09-023-14-2924
SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. Read More »
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TSB #SB-09-005-13
MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. Read More »
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TSB #09-005-13-2781
THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER?S FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. Read More »
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TSB #02-001-13-2752
SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. Read More »
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TSB #00-004/12
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:MATERIALS:FLOORING
-
TSB #0900416
PROPER USAGE OF DRIVER'S FLOOR MAT. Read More »
EQUIPMENT:ELECTRICAL
-
TSB #09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »
-
TSB #09-020-18-3458
Some vehicles may exhibit BLUETOOTH? hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH? hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program ... Read More »
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TSB #09-009/16
HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. Read More »
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TSB #09-039-14-2923
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
-
TSB #09-025-18-3479
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »
-
TSB #09-023-18-3475
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »
-
TSB #0900516
Siriusxm satellite radio registration transfer after unit replacement Read More »
-
TSB #09-012-14-2891
WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS ... Read More »
EQUIPMENT:MECHANICAL
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TSB #09-029-15-3062
ON SOME VEHICLES, THE FUEL FILLER LID WILL NOT OPEN/CLOSE. THIS MAY BE CAUSED BY SNOW WITH ROAD SALT BEING BROUGHT INTO THE FOOTWELL AREA. Read More »
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TSB #09-003-13-2776
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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TSB #SA-014-22
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. Read More »
-
TSB #01-003/22
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »
-
TSB #MT-003-21
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »
-
TSB #00-001-20-3689
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »
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TSB #09-035-17-3080
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
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TSB #0000216
Mazda guidelines for factory scheduled maintenance Read More »
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TSB #0400416
Brake noise, judder and dragging diagnosis and servicing Read More »
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TSB #0100416
Battery Maintenance Read More »
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TSB #0100516
Battery test procedure requirements using the GR81291 Read More »
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TSB #05-001-16-3128
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION. Read More »
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TSB #09-030-15-3073
MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. Read More »
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TSB #09-039-14-2923
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »
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TSB #01-021-13-2817B
SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P0128:00 (THERMOSTAT STUCK OPEN). THIS CONCERN IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED. Read More »
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TSB #01-021-13-2817A
SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P0128:00 (THERMOSTAT STUCK OPEN). THIS CONCERN IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED. Read More »
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TSB #01-021-13-2817
SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P0128:00 (THERMOSTAT STUCK OPEN). THIS CONCERN IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED. Read More »
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TSB #09-019-13-2805
TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. Read More »
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TSB #09-018-13-2803
SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. Read More »
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TSB #00-001-13-2748A
MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. Read More »
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TSB #00-001-13-2748
MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. Read More »
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TSB #00-004/12
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #00-004-12-2741
MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. Read More »
EQUIPMENT ADAPTIVE/MOBILITY
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TSB #SA-032-23a
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »
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TSB #09-036-20-3756
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »
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TSB #02-002-20-3651
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »
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TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #01-022-19-3657
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »
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TSB #09-002-19-3554
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. Read More »
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TSB #09-019-18-3450
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. Read More »
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TSB #MTI_1031
Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Read More »
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TSB #0400316
Clunk/bang/buzz noise during first forward movement after sitting Read More »
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TSB #0100316
SULFUR SMELL FROM EXHAUST SYSTEM. Read More »
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TSB #09-034-14-2956
IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:?MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS. Read More »
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TSB #09-027-14-2935
THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER?S FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. Read More »
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TSB #SB-09-005-13
MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. Read More »
EQUIPMENT:APPLIANCE:AIR CONDITIONER
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TSB #07-002-19-3616a
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #07-002-18-3432
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »
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TSB #07-002-13-2842
A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. Read More »
UNKNOWN OR OTHER
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TSB #MTI_1034
This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Read More »