This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was rear ended while at complete stop by someone going over 40mph on 12/19/22. My airbags did not deploy and my seat belts did not lock out. Directly after being hit my phone flashed a safety fracture malfunction on the dash board and then sent the notification to the mazda app on my phone.
On 8/11/2022, my car indicated a message on my dashboard that said -??Air Bag System Malfunction. Have the Vehicle Inspected.-?? I also received a Safety & Security message in my Inbox on my app that stated -??Air bag system and seat belt pre-tensioner system malfunction. Vehicle airbags and seat belt pre-tensioner may not operate correctly in an emergency. Have the vehicle inspected by your dealer.-?? This message was received multiple times. I called the dealer and they weren-??t sure what it meant so I took it to them on October 6, I dropped off my car at the dealer. They called me a few hours later and told me that my car was not safe to drive because the airbag and seat belts weren-??t working. Fortunately they had a rental for me, however, today is 11/10/2022 and I still don-??t have my car back. They stated that it may take up to 6 weeks to get the parts in. And this dealer has never seen anything like this before.
- Morning View, KY, USA
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- Nashville, TN, USA