This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Shown engine light on dashboard and Car was struggling to run while pressing the gas, took to the mazda dealership and they told low pressure and high pressure fuel pump needs to be replaced.
Check engine light appeared then I had a dead battery. I purchased a new one and the check engine light went away for a while until now. Then I found a letter online that I never received of a recall for california vehicles that were manufactured during specific dates. Mine is listed as one but it does not have an active recall.
Dealer service tech stated the high pressure and low pressure fuel pumps failed and needed replaced. My car was not included in the recall regarding fuel pumps for Mazda, so the dealer would only cover 50 percent of the cost. Service tech and warranty service rep stated that Mazda was aware that what happened to my car is a factory malfunction but because my car is out of warranty they would not cover the entire expense. My car is 3 years old and only has approximately 67,000 miles on the engine. The fuel injectors were replaced at 10,000 miles by warranty. The service tech even stated this is obviously regarding the recall of the fuel pumps and did not understand why my car was not included.
From a full stop and foot on the brake pedal, move foot to hit the gas pedal and a delay or lag is experienced about 50% or more of the time. The regional Mazda expert and dealership have verified the problem and nothing but excuses why they cannot figure out how to fix it have been stated, therefore I have been living with it for over 20K miles on a new car. While starting from a full stop and forgetting about the delay in propulsion, it has caused several near-miss accidents from oncoming vehicles. When I hit the gas pedal, I expect the car to move forward!! this is dangerous!! the dealership does not have a solution and is pointing to Mazda Japan for a solution, but nothing for over a year now.
Jan. 23, 2020. 10:45 am. I was on my street, a narrow residential street, preparing to back in my garage. In order to do that on this narrow street, I touched the lip of the driveway across the street. Speed well under 3 mph. When I did so, my car suddenly sharply accelerated and at the same time swerved to the right. The acceleration and swerve drove the car into the townhouses across the street from my house. The driveways are very short, barely a car's length. After crashing, I could feel the car still accelerating. I quickly switched the car into park and the spontaneous acceleration continued. In order to stop in I had to turn the car off. When the towing company turned the car on later it immediately started to spontaneously accelerate and surge forward again. The Mazda dealer and insurance inspector explained to me that there is a sensor: When a wheel encounters what it perceives to be an obstacle, it 'tosses' all the power to that wheel and accelerates. These driveways have a small lip at the edge. This sensor reacted to it in a way that caused my car to crash. The car was totaled and the townhouses across the street damaged. Thank heaven there was no one outside or they would have been killed. This needs to be investigated, recalled and changed.
Car lulls/jerks when accelerating from low speeds car lacks power most of the time and performs poorly engine loses power, several occurrences of what would appear to be limp mode ( can't get passed 2000-3000 ) rpms car has erratic idle rpms, sometimes high and sometimes low I've recently heard the engine roar while idling and hissing from the engine bay when shutting off the engine also sounded like the car was dieseling after shut down likely because the car was beginning to overheat from the immense stress in the engine from running too lean car has poor sound absorption in the cabin, sounds like you're in a airplane every bump it goes over reverberates through the car for an extremely unpleasant and unsafe experience feels like there is excessive play in the front axle wheels seem to drag and thud/thump like there is a flat when there is not I've had my wheels aligned twice already, they've balanced my tires several times, even changed a wheel bearing (I am aware of the tsb released to address these concerns and you blame it on a bearing) nothing makes this better and it is getting worse my car has been to the dealership for this complaint 3 times already this year ( yes that is every week out of 2020 so far). This is becoming a complete burden in my life and I am not going to be the person who has to die for Mazda to address this
A D V E R T I S E M E N T S
- Waldorf, MD, USA