This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle's battery has gone dead on several occasions since replacing the OEM battery. The OEM battery which was approximately 3 years old, also had gone dead, prompting its replacement. The battery has gone dead within 1-2 days of not using the car. Charging the battery by running it is only a temporary fix as the car needs to be constantly driven in order to charge the battery, which is not usual and customary for the maintenance of a vehicle. This cannot be functioning to manufacturer's specifications, as I find it extremely difficult to believe that manufacturer's specifications stipulate to drive the car with more frequency. This is a safety issue. Should this happen during the winter months, an individual may be left stranded. The NHTSA must demand Mazda to issue a safety recall to fix this safety issue.
Car will not start, instrument panel flashes on and off. I-??ve had to jump the car to start it and then the check engine light and engine malfunction warning messages appear on the panel. I-??ve had the battery tested and told it wasn-??t the battery.
When trying to start the vehicle it is unable to start and the car chimes while the complete instrument cluster flashes off and on. The car will not start and the entire instrument panel blinks/flashes displaying all warning lights. I hear whirring and clicking noises. Just prior to it not starting I may experience the driver side vents pushing out hot air while the passenger side is pushing out cool air. I have the AC set to cool at 60 degrees both sides. I have 16k miles currently and the non start flashing instrument panel all started after Mazda did a recall and flashed the cars computer. The first problem was in April of 2020. The cars computer has been flashed more than 2 times. I have to jumpstart the car in order to start. Mazda has not found the problem and cannot recreate. The problem usually happens after the car is parked and in the sun.
The smart brake system is malfunctioning. The car slams on its brakes for no reason. No vehicle is ahead of me. I have been driving at highway speeds when this occurs and I haven't been rear ended yet. It's happened numerous times before and after I completed the recall. The condition is worse when it's raining. The car has been at the dealership for over 30 days unable to repair.
- Garden City, NY, USA
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Vehicle slowed to 20mph and a warning message 'engine malfunction, toke to dealer''. pulled off the freeway for a few minutes, restarted the engine and the message no longer appeared. ( the nearest dealer is 75 miles away) I am in flagstaff at this time.
The contact owns a 2019 Mazda Mazda3. The contact stated that the brake auto alarm activated causing the brakes to engage. The contact stated the vehicle was included in 19V907000 (forward collision avoidance) for which the remedy was completed. The contact stated the failure persisted. The contact stated that the vehicle network malfunction warning light, vehicle inspection needed, safety and driver support system disabled and front radar obscured warning lights were illuminated. Additionally, the lane departure alarm activated, and the auto correct activated causing the vehicle to pull both to the left and right. The contact took the vehicle to the dealer (russ darrow metro Mazda - address: 11330 w metro auto mall drive, milwaukee, wi 53224 phone: (414) 409-9201) who performed the recall remedy along with 8 other unspecified recall repairs however, the failures persisted. The manufacturer was made aware of the failures and a case was filed. The approximate failure mileage was 1,491.
Radar cruise control malfunction and safety systems malfunction frequently. Safety systems completely disable without warning periodically while driving. Radar cruise control doesn't work randomly. Mazda dealership can't replicate the issue. Other 2019 Mazda 3 owners have the exact issue and no recall or fix has been issued.
My car suddenly made a big clunk noise and I was warned of a power steering malfunction. I have also been warned multiple times that due to a malfunction the 'safety systems have been disabled', another issue in having is a headlight malfunction. When the headlight malfunction occurs the digital speedometer gets very dark and I am unable to tell how fast I am going. There is no way to turn the brightness up to see the speedometer again until the error code goes away. Mazda told me I must leave my windows down when the car is in a hot climate to prevent it from overheating while not in use...I live in Ohio so the weather is not extremely harsh. I've take the vehicle to the dealership multiple times and they have not fixed any of the issues. I called Mazda corporate and was told 'what would you like me to do about it' I was told my issues had no remedy. The corporate call center would not put me through to anyone else for further help. I feel unsafe in my vehicle and it's not even over 8500 miles yet.
The entire vehicle safety system malfunctions at random times while driving, most recently on the highway. The dashboard illuminates stating "safety and driver support systems partially disabled, drive safely". I lose blind spot monitoring, lane keep assistance, radar, and city brake support, among other things. This has happened several times over the past 2 weeks.
A D V E R T I S E M E N T S
- Amawalk, NY, USA