9.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,143 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Mazda MAZDA3 miscellaneous problems

miscellaneous problem

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2017 Mazda MAZDA3 Owner Comments

problem #14

Jul 182024

MAZDA3

  • miles

A D V E R T I S E M E N T S

My radio in my 2017 Mazda3 hatchback randomly presses buttons with no input from the user. This is a known issue and can cause safety issues. Especially if the volume decides to turn itself up and cause hearing issues. It's almost impossible to make hands free phone calls if it doesn't work either

- Columbus, OH, USA

problem #13

Jun 222024

MAZDA3

  • miles
The infotainment touchscreen has a ghost touch issue which causes settings to be randomly changed when the car is moving less than 5 miles per hour. This has a high probability of creating unsafe conditions as it can cause distracted drivers in stop-and-go or other slow moving traffic scenarios. Mazda is fully aware of its defective touch screens but has only addressed it with models from 2014-2016. The component has not been inspected and there were no warnings before this issue started.

- Palm Coast, FL, USA

problem #12

Jun 032024

MAZDA3

  • miles
The Manufacturer Recall Number6023G, NHTSA Recall Number23V-487, has not been performed by the dealer. The dealer states that they do not have a remedy. Not only have I had the problem of flickering and distortion, but the back-up camera often does not operate at all.

- Annapolis, MD, USA

problem #11

May 202024

MAZDA3

  • miles

A D V E R T I S E M E N T S

My Infotainment system is experiencing the -??ghost touch-?? and selecting all these options on its own while driving, putting a great risk on myself and passengers as any selection can be made and distract the driver. The screen is supposed to become disabled as a safety feature when driving but with this issue it is randomly making different commands that are extremely distracting especially during traffic hour times. The problem has been confirmed and Mazda refuses to issue a recall or do anything at all to fix this manufacturer error. There was no other warning lamps it just started glitching one day and has not stopped since for about half a year now. There are hundreds of other people I have read who are also experiencing the same issue and still Mazda refuses to acknowledge its faulty system and put so many lives at risk.

- El Paso, TX, USA

problem #10

May 042024

MAZDA3

  • miles
There has been an open recall on the camera on my Mazda3 for a full year with no approved fix from Mazda. Absurd. My rear camera no longer works after this delay.

- Washington, DC, USA

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problem #9

Sep 152022

MAZDA3

  • miles
Touch screen has a separation issue between the touch screen and LCD screen causing a blurry/distorted image. Mazda is aware of the issue on the couple years prior to this model year and has issued an extended warranty for those model years. But for whatever reason, Mazda is ignoring the same issue on the last couple years of this generation car even though they are having the exact same issue. Would cost hundreds of dollar to get fixed on my end. My car is available for inspection if required. When this issue happens, it causes the screen to separate/bubble from the outer touch screen portion which results in an almost unreadable image on the backup camera screen causing a safety issue. Like I said, Mazda is aware of this issue on previous model years and has issued fixes. But for my model year, they just ignore it. No warning or anything appeared when this occurred.

- Scottsdale, AZ, USA

problem #8

Feb 172024

MAZDA3

  • miles

A D V E R T I S E M E N T S

The car was experiencing the Mazda Ghost Touch in which the navigation/infotainment screen randomly pushes buttons resulting in distracted driving. Mazda has authorized repairs for 2014-2016 models, but refuses to fix later models. For reference, see [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pittsburgh, PA, USA

problem #7

Oct 242023

MAZDA3

  • miles
My car has a recall on the backup camera. Manufacturer Recall Number6023G NHTSA Recall Number23V-487 The recall issued in July. But I'm being told they cannot fix it. And as I'm trying to sell my car, I'm being told by buyers that the car has less value because of the unrepaired recall.

- Portland, OR, USA

problem #6

Mar 012023

MAZDA3

  • miles
Info Center Ghosting - upon startup, continually loops / reloads, disables backup camera, navigation, randomly scans and changes channels.

- Topeka, IL, USA

problem #5

May 012022

MAZDA3

  • miles
The infotainment screen cracked on its own due to weather or humidity. The infotainment then proceeded to have ghost issues where it would change randomly. These seems like an electrical hazard. There are numerous complaints in forums but on 2014-2016 were recalled when other years have the same issue.

- Spring, TX, USA

problem #4

Dec 052022

MAZDA3

  • miles

A D V E R T I S E M E N T S

The infotainment center changes screens and radio stations when stopped randomly. Doesn't allow driver/passenger to take over controls. This can be very distracting because it continues after the car goes into motoin.

- Windermere, FL, USA

problem #3

Nov 092022

MAZDA3

  • miles
I was stopped at a light, and the infotainment system began changing options on its own. It caused me to become worried and distracted on the problem at hand. Mazda is aware if this issue with the system but is refusing to do anything to fix it. Please help!

- Parsippany, NJ, USA

problem #2

Mar 012020

MAZDA3

  • 30,000 miles
The back-up camera does not operate consistently. Sometimes it will connect just fine. Other times, it will not connect at all, sometimes it will connect but be streaky and jumpy, making it difficult to see behind the car. This has been on-going for some time.

- Annapolis, MD, USA

problem #1

May 032019

MAZDA3

  • miles
It has been more than one month since a recall has been placed on my make and model, neither the manufacturer or dealer of my vehicle attempted to contact me to inform of this recall so I can take necessary measures. I just so happened to google 'Mazda 3 windshield wipers' and stumbled across an article. This is unacceptable as this could end up being dangerous.

- Cape Coral, FL, USA

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