This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I parked at the top of my driveway at a slight incline position with the emergency brake engaged and the car was in second gear (manual transmission). It was in a stationary position at that time. My family exited the vehicle and we went inside our home. Approximately a half our later I notice my car rolled down my driveway and crashed in between two trees on my property. Either the emergency brake failed or the car's transmission failed while parked. The car was found at the bottom of my property still in gear and had the emergency brake in the engaged position.
Water gets into the trunk and fills up the spare tire well. Causing mold and rust inside trunk. Throughout baring inside clutch/transmission component explodes destroying the clutch and transmission. Parking break doesn't disengage correctly causing brakes to wear down quickly. Water getting into rear break calipers making them defective. This has happened mainly in city street driving but noticeable on the highway.
My passenger rear caliper froze causing the pad on the outboard side to wear down to metal while the inboard pad still had half of its life left. This is behavior similar to NHTSA recall 17V393000 but my VIN does not fall within the parameters of the recall. The vehicle has 58,000 miles on it and is driven mainly on the highway.
- Rixeyville, VA, USA
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Car serviced per recall, NHTSA camp. No. 17V393000, Mar. 2018. Dealer stated no corrosion on ramp shaft found, so boots installed w/out caliper replacement. Car brought to dealer Jun. 2018 B/C rear brake indicator squealing. Dealer found that piston (post-recall) had bound for unknown reason. Dealer replaced caliper. Owner tested parking brake lever on old caliper and verified it was not binding. (but owner could not remove nut to check for rust at 1.6mm area of ramp shaft.) owner reporting to NHTSA B/C concerned that Mazda3 caliper-binding issue may extend not just to ramp shaft but also to other parts of caliper, including piston.
Parking brake safety recall on the mechanical (cable) type parking brake, water may enter the brake caliper due to inappropriate sealing performance of the rear brake caliper protective boot, particularly under low temperature conditions, and the parking brake actuator shaft, which is the component of rear brake caliper, may be rusted.
The contact owns a 2016 Mazda Mazda3. The contact stated that while driving at approximately 40 mph, there was a flapping noise coming from both rear wheels then the vehicle would start to vibrate violently. There were no warning indicators illuminated. The vehicle was taken to borman autoplex (470 w boutz rd, las cruces, nm 88005 (575) 525-4500) where it was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 17V393000 (parking brake) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted and made aware of the failure. The approximate failure mileage was 8,238. Part distribution disconnect.
The contact owns a 2016 Mazda 3. the contact received notification of NHTSA campaign number: 17V393000 (parking brake). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (CJ wilson Mazda of ventura, 6500 auto center dr, ventura, ca 93003) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Mazda 3. the contact received notification of NHTSA campaign number: 17V393000 (parking brake); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to ocean Mazda doral (9675 nw 12th St, doral, fl 33172, phone number: (786) 464-1100), but was not repaired due to lack of parts. The dealer informed the contact that they would be notified once parts become available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
In August I received notice of a safety recall because of a brake problem. The letter instructed us to wait for notification that parts are available. It has been nearly two months since I got the notification. I have called the company, and they tell me that the parts are still not available. Because the brakes are an important part of safety, it seems to me that Mazda has not performed the repairs in a timely manner.
A D V E R T I S E M E N T S
- Stillwater, OK, USA