TSB Document:

Affected Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Summary
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 27.00.000 OR LATER).•A MESSAGE “INVALID SD CARD” MAY APPEAR ON THE CENTER DISPLAY WHILE USING THE NAVIGATION SYSTEM.•A BLACK SCREEN MAY BE DISPLAYED WHILE USING THE NAVIGATION SYSTEM.•A BLUE SCREEN MAY BE DISPLAYED JUST AFTER TURNING THE IGNITION TO ACC/ON.•THE CENTER DISPLAY DOES NOT BOOT UP WITH A BLACK SCREEN.•THE CENTER DISPLAY MAY FLICKER WHILE USING WIFI CONNECTION.•THE NAVIGATION SYSTEM SOUND VOLUME CANNOT BE CHANGED.•FRENCH PRONUNCIATION IN VOICE GUIDANCE/WORDING OF THE NAVIGATION SYSTEM IS NOT CORRECT.NOTE:•MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFT-WARE, AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFT-WARE VERSION UPDATES CAN BE FOUND ON MS3 UNDER IDS/INFOTAINMENT.•WHEN THE SYSTEM IS UPDATED, ALL FACTORY DEFAULTS ARE RESTORED AND PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) ARE LOST, INCLUDING FAVORITES INFORMATION AND PHONES PAIRED WITH THE SYSTEM.

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Date Published
JAN 24, 2014
NHTSA TSB #
10097981
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