The MazdaConnect system is one of the worst car infotainment systems I have ever had in a vehicle. It takes a solid 1-2 minutes to load everything after starting the engine, it's glitchy, its slower than a budget laptop from 2003, and it's completely crashed and reset itself more than once while driving. Sometimes it refuses to connect to my Bluetooth phone, giving a very nondescript error being fixed only by restarting my phone and completely shutting off the car and starting it again. I am very tempted to spend the cost to replace this system with an aftermarket radio solution, because the Mazda unit is almost unusable.

Had the same problem with a 2014 Mazda CX5. I was assured by my salesman that the newer Mazda 3 had all the new updates and there would not be any problems with the Bluetooth in this one. I did not have it 2 days before it had the same, if not worse, problems as the CX5. I went online to find out that everyone has issues with the Mazda Bluetooth across all the model line-up.

Mazda is supposed to be working on a fix for the software, but it is not right for the sales staff to not inform customers of the issue.