This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Mazda 3. while driving 30 mph, the sun roof exploded without warning. There were no injuries. Tacoma Mazda in Tacoma, Washington stated that they were unaware of the failure ever occurring in the past. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,000.
While driving about 60 mph on the freeway I heard a loud bang and shattering sound followed by rushing wind. The sound was right by my head and I saw shards of glass flying in my rearview mirror. I pulled over to the side of the road to see what happened. The sunroof had shattered on my 2012 Mazda 3. I only had about 20000 miles on it. No one was injured because I had the cloth interior closed, but had I been driving I could have easily taken glass in the face and crashed. My sunroof was defective and Mazda claims it has no responsibility in the matter. They say it must have been caused by a pebble even though there were no other cars around and I was driving at 5:30 in the morning. Their reason for this belief is that if they are defective they "usually break earlier."
While traveling approximately 35 - 40 mph (accelerating) on a long winding wooded rural interstate onramp, no other vehicle traffic nearby, the sunroof (closed at the time) literally buckled upward and exploded outward. It was very loud like a shotgun. At the time it happened, it gave both myself and my daughter the impression that someone had fired a gun at us and we did not stop until we reached the next exit. We were very rattled by the incident. There was definitely no previous damage to the glass and no rock or other foreign object involved. The glass that was expelled flew up and out behind the vehicle except for some glass pieces that stayed on the roof and the trunk. Very little of the approximately 8"X10" section of missing glass fell in the tray beneath. If this had happened while we were in heavy traffic at higher speeds, or even if my teenage daughter had been driving at the time, I'm not sure it wouldn't have caused a serious accident.
- Springfield, LA, USA
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- Lacey, WA, USA