This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2012 Mazda Mazda3. The contact stated that while the vehicle was parked, the contact woke up to the fire department extinguishing a fire in the vehicle. The fire department stated that the fire began under the hood and that the fire was due to the electrical system. The vehicle was deemed totaled by the insurance company. A police report and a fire report were filled out. The vehicle has not been towed yet. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
When driving at night with exterior lights on, when brake and or gas pedal is pressed the exterior lights strobe/flashes. The Mazda dealership has been contacted about this issue and there is a technician service bulletin stating that the ECM needs to be reflashed/programmed. No recall has been set for this issue and the Mazda dealership stated that I would have to pay $265 out of pocket to have the problem fixed. I believe that because it's a problem with there programming or software that the company should have to issue a safety recall and fix the factory defect. I'm currently in the process of filing a lawsuit against Mazda because of this and I have already filed a complaint with the better business bureau for this issue.
The contact owns a 2012 Mazda Mazda3. The contact stated while driving 40 mph, the automatic trans-axle warning light illuminated and the vehicle suddenly stalled. The contact was able to restart the vehicle however, the failure reoccurred for a second time that day and she was unable to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the battery cables had detached. The contact stated that the vehicle was repaired however, the failure persisted. The vehicle was taken back to the same dealer who diagnosed that the transmission control module had failed. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 85,598.
- San Antonio, TX, USA
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While driving I had noticed that every time I came to a stop light or a stop sign or to even slow down by releasing my foot of the accelerator, my headlights would start to flash. I started to din into the problem by doing research online to see if it was a common problem with my vehicles make and model. Upon reading more and more information I found on the issue I was having with my car. It all seemed to be linked to an alternator issue that Mazda knew about released a recall on it then took the recall away. My car is having the issue for the recall they took away. It poses a danger and a risk while driving. It causes a distraction to the on coming traffic as well as distracts the driver in front of you. I have had cars break hard in front of me thinking I was signaling them for whatever reason. One early morning I had been driving to work on the freeway and my whole car seemed to have shut off and as soon as it went off it came back on.
When driving, the headlights flicker severely anytime the brakes are applied. At night, it looks like I'm flashing my lights. This happens at random times, any roadway. We had the car serviced after finding a technical service bulletin (sb-01-019-13). The issue was fixed for a few months, but has returned.
Headlights pulsate when applying brakes. A technical service bulletin was issued. It is a software issue involving the alternator and re-calibrating the PCM. It happens every time you brake when the headlights are on.
Headlights intermittently dim when slowing down. Could be from letting off accelerator or applying the brakes. It is distracting and Mazda knows about this issue including the fix yet has not made comminications to owners.
Headlights flicker/pulsate when applying brakes. This is a well known issue with 2012-13 Mazda3 that requires a software update to remedy. Currently, Mazda is charging a minimum of $99 to 'diagnose' the issue. Since the issue occurs in motion, I do not have photos, but I do have videos. Given that this is a safety issue caused by faulty software that only Mazda can update, there is no reason that owners should have to pay them to fix their own mistake. It's a scam, at best. Documentation of others with same issue and consistent software update solution: Https://www.mazdaforum.com/forum/Mazda3-26/Mazda-3-headlights-flickering-pulsating-when-braking-34536/ https://www.google.com/amp/S/amp.reddit.com/R/Mazda3/comments/6aaeik/20122013_headlight_flickering_solution/ - this link includes a Mazda Canada service bulletin, indicating that the company is fully aware of the issue https://www.mazdas247.com/forum/showthread.php?123843988-2013-Mazda-3-headlights-blink-when-brakes-applied
More that one problem with this vehicle. 1) it starts honking while driving, instrument panel and interior lights flash on and off, the car will only make right turns and will not restart when vehicle is turned off. Yesterday, it did it once again immediately as I turned right onto the city street from a parking lot. Luckily there was another parking lot entrance on the right, so I pulled in, parked and turned off the vehicle. It continued to honk, flash interior lights and instrument panel and ignition would not work nor crank. I tried to restart the vehicle several times over a five (5) minutes, when it finally restarted and I was able to get the vehicle home without it happening again. This vehicle has done this several times and it will start honking in the middle of the night while parked and off for no reason. There are times that as quickly as it started honking it will stop, other times, I must go attempt to turn vehicle on and eventually ignition will crank and engine will start. I have taken it to Mazda but they are not able to replicate the problem and tell me there's nothing they can do. I am worried I will not be able to turn one of these days and hit someone and get hit by someone else when the car decides it won't turn left. Not to mention if the car will not start while I am in a bad area and be harmed while waiting for the car to stop honking, flashing and refusing to crank and start. 2) when you put gear in drive, from either park or reverse, and take your foot off the brake the car accelerates and lunges forward without pressing the gas peddle. The first time it did it I almost hit a parked car! thankful I acted quickly and reapplied the brake. Now I allow enough space, as if I driving a truck and am ready to apply the brake. Dealership states nothing is wrong with it. Mazda needs to take these matters seriously. But it's going back!!
The headlight have been flickering since a few months after purchasing the car, & it causes inadequate alternator output, it has also caused issues with losing my power steering. The headlight not only flicker when breaking, but have gotten to the point they will completely go out, & will also flicker all interior lights when braking & turning the wheel. I have been pulled over due to police thinking I am flashing my lights when breaking, but was lucky to be able to show the police officer the service bulletin 01-019/13 & he let me go with a warning & strongly advised me to get it fixed. It is now time for my car to go through inspection, & it will not pass with the lights flickering & going completely out. The problem has only continued getting worse to the point the headlight are going completely off while driving during hours when headlights are needed. I have lost my power steering multiple times after starting my car and began driving, with a brand new battery installed by a mechanic, & when I have lost power steering I have almost crashed into the side of my work office & have had to try pulling over to the side of the road due to losing power steering while driving. It is time for action to be taken & this be a recall before someone is killed, GMC can recall for the same computer system upgrade that is needed for my Mazda 3, but have only been told that it is not covered and that I have to pay out of pocket, which I have gotten quotes from several Mazda dealers over the several years I have owned & continue to deal with the issue and it will cost me over $500 to have repaired!! due to not having the money to afford to computer upgrade which I consider a huge safety issue that should be Mazda's problem to fix before they have a class action law suit brought against them, because someone driving a Mazda 3 get seriously injured or serious injure someone else!
When breaking from a speed of 35 miles per hour the headlights flicker to a very dim degree. It is nearly a strobe light. Apparently there is a software update fix for this from a tsb so why isn't this recalled? it is clearly dangerous and common.
Cruise quit working, traction control light came on and shortly thereafter the check engine light came on. Then all the lights on the dash started flashing and went into limp mode. Car decelerated and I pulled over to the side of the road. Turned car off and then it wouldn't start. Waited about 10 min and restarted successfully with the check engine and traction control light still on. Drove another 70 miles going in and out of limp mode with dash lights flashing on & off. Took to dealer and replaced the angle (sp?) sensor in steering wheel. Dealer reset all codes and it's done it twice since getting car back, dealer can't figure out what's wrong. Have to go in and have the codes reset every time to get it back to running again.
When driving, the front headlights will flicker/strobe/dim when the brake pedal is engaged or when my foot is removed from the gas pedal. Usually the lights will have a more pronounced flicker at speeds between 45-60 mph; however, I have noticed the flicker at speeds as low as 30 mph. This has happened every morning/night for a week or so and every dealership I have talked with does not know of this issue. I researched a few Mazda forums and found multiple posts regarding a programming update for the vehicle that would be a fix. I am working on getting in touch with mazdausa for additional support because going to a dealership for diagnostic tests and such is extremely expensive and not at all customer friendly.
There is a problem with the door sensor on the rear passenger door. At random intervals the interior lights will turn on and the dash indicates that the rear passenger door is open after the doors automatically lock due to speed. This will continue until I unlock the doors. Unfortunately they relock automatically if I stop for a traffic light and then accelerate. The interior lights come back on and the dash indicates the door is open again as soon as my speed is sufficient to make the doors automatically lock again. This is a nuisance during the day but a major distraction at night. Having the interior lights suddenly turn on while driving at 10 pm in the rain is horribly distracting and a little scary. This will sometimes occur for 2-3 days in a row and then not happen again for 2-3 weeks. My car has only 38000 miles on it but the dealer says this isn't covered under any warranty.
I drove over bumpy rail road tracks, went to give it gas to go and engine revved but no acceleration. Dash light that normally says 'd' was blank. Shifted to manual mode and attempted to up or down shift but dash light still blank and no shifting possible. The car was running in nuetral but the gear selector was in drive or in manual mode. Had to coast to the side of the road. Noted traction control light was on while shift selector indicator was blank. I put the car into park, turned car off and then on again and seemed to drive ok at this point after this. I was lucky that I was driving at a slow speed and had room to get off the road. If I had gotten stuck on the tracks this could have been much worse. And the dealer says they can do nothing unless there is a code stored. No code so nothing I can do. This ranks up there in level of danger yet Mazda can do nothing?
A D V E R T I S E M E N T S
- Berryville , VA, USA