This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Friday my wife was driving my car (she learned how to drive on a manual and has no problems driving it) on a back country 2 lane road with our son in the back and out of cell phone coverage. She was driving along at 60 mph, in 6th gear when the rps started to bounce off the rev limiter. She checked to make sure she was still in gear. She took it out of 6th and put it into neutral then tried to go back into gear. No dice, it wouldn't shift. So she pulled over and shut it down. She tired to start again, tried to get it into first, nope, tried to get it into second, and nothing. Amazingly she got some signal on the phone after a panicked 20 minutes and got roadside assistance out to tow her in. Now Mazda is saying that the clutch is burned up and that it is not a defect so it is our fault and it won't be covered under warranty.
- Helena, AL, USA
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- Helena, AL, USA