This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have taken my car to two separate Mazda dealerships in 2019 and two separate non-dealership mechanics to address the same issue with a vibrating coming from the front driver when driving at lower speeds. It was not a constant noise until recently and saw there was a recall for my vehicle in May 2016. Mazda however says that my VIN does not qualify even though the build date range does show its covered. The problem at first was noted by the Kent Mazda dealership in 2019 but said the vehicle's small framing could cause this. This vibrating has become more clear and causing my vehicle to shake violently when steering. It has made me very fearful as each mechanic I take it to cannot find the source of the issue and overlook it. Mazda Corporate has not been helpful and overlooks the safety as it is something I've brought up to them. The original recall is below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The steering was making loud knocking noises at low-speed turns. When looked up Mazda2 issues, found that there was a recall for Steering, Recall no. 16V203000, dated 2016-04-10, states: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash. When the dealership looked up my VIN, it was not a serial number listed under the recall list. However, it had the same issues as the recall. These issues were listed as "requires immediate attention." The Steering rack and pinion, and also the front struts with bearing mounts have all been replaced by the dealership and an alignment was performed. I had to pay for this safety issue out of pocket because my VIN was not listed under the recall list. I would like to report this VIN under the recall list and request a refund for the work performed.
2014 Mazda 2. consumer writes in regards to vehicle steering system issues. The consumer stated the right axle broke which caused him to loose control of the vehicle. Consequently, he hit another vehicle. The vehicle was totaled.
- Brown Deer, WI, USA
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- Hartford, WI, USA