This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver seat shifts from the base, on occasion it has slid forward. The car was in motion when this took place but I was able to push back and it went back into place. There could be bolts that have been loosened.
The contact owns a 2011 Mazda 2. while making a U-turn, the front driver's seat disconnected and caused the driver to fall towards the front passenger seat. The driver was not injured and there was no warning indicator illuminated. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was 53,916.
Back in April I was sent a notification that there was a recall on the seat height adjustment and the parts will be available in June. I didn't get a letter until the first weekend of October and scheduled an appointment as soon as I could which was a week later on October 9th. When I got there I was told the wait will be at least 1 1/2 hrs maybe more. I wish I was told that not 1 hr maybe more as stated in the letter. After an 1 hr of waiting was told they couldn't do it because they did not get all the parts in yet and that it should be in the next day. Really? I had set up an appointment a week ago and they couldn't tell me this before wasting my time. Now I can't go back because of my schedule and need my car. I don't have the time for someone else to drive me around. I have had problems with this specific location and no longer go there far services but did for this because it is the only Mazda dealership I can get to. Jeff haas Mazda 11222 katy freeway houston, tx 77043 I don't know what to do now because I don't want to go back there.
- Houston, TX, USA
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- Austin, TX, USA