This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle has tire pressure monitoring system malfunction warnings and parking brake malfunction warnings even after taking to dealership to be fixed. Was told it-??s a known problem by Mazda, should be recalled, but there were not any current recalls for the issue.
Rear wheel trim partially detached from car while driving, safety risk of large plastic part being caught in rear wheel. Did not hit any debris but heard a loud noise as the part detached. Part is supposed to be held in place by 12 clips but multiple owners of Mazda CX-5 and CX-9 models report this problem. Mazda dealers deny there is a problem even when some new cars have only 3 clips installed. When I called Mazda USA to report, and asked them specifically for a federal government contact to report safety issues, they said calling them was the ONLY way to report an issue, which was not correct. Was told I would have to pay for the repair of this safety issue. See this website for the experience of other owners and a description of the problem: https://mazdas247.com/forum/t/2016-cx-9-wheel-well-trim-became-detached.123861160/ I also personally know another Mazda owner who had the same issue with the part falling off while driving.
I heard a pinging sound coming from one of the wheels. When I got out and looked, I discovered the wheels are beginning to flake and degrade. I contacted Mazda customer service and was told I would have to cover the cost of replacement as the vehicle is out of warranty.
- Falls Church, VA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Huntington Beach, CA, USA