Mazda TSB #09-024-15-3050

2015 Mazda CX-9

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TSB Document:

Affected Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Summary
SOME CUSTOMERS MAY EXPERIENCE INOPERATIVE FRONT DOOR WINDOW AUTO-CLOSING OPERATION WHEN USING THE WINDOW SWITCHES (A). THE WINDOW MOVES UPWARD, BUT AUTOMATICALLY RETURNS TO THE HALFWAY POSITION (AS IF THE JAM-SAFE WINDOW FUNCTION IS OPERATING). THE GLASS RUN CHANNEL MAY BE DEFORMED CAUSING INCREASED SLIDING RESISTANCE AGAINST THE WINDOW GLASS. THIS MAY CAUSE THE SYSTEM TO MIS-JUDGE THAT SOMETHING IS BLOCKING THE WINDOW CLOSE MOVEMENT AND OPERATES THE JAM-SAFE WINDOW FUNCTION.

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Date Published
JUN 02, 2015
NHTSA TSB #
10099405
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