This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Mazda CX9. The contact stated that while driving at approximately 55 MPH, the vehicle shut off. The contact stated that the engine was overheating. The contact restarted the vehicle, and the vehicle stalled again. The vehicle continued to coast into a parking lot. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the water pump, timing chain, cam phaser, timing chain tensioner, and an engine replacement were needed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 124,000.
- Pearl, MS, USA
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- Pearl, MS, USA