Bought a brand new car for the first time in my life. It is a 2015 Mazda CX9. I have had an intermittent electrical problem and my vehicle does not always start. This has happened over 40 times since I purchased in Feb 2015. I have brought in for repair over 5 times. I have been working with Mazda's mediation department and the BBB Auto Line.
Sadly Mazda claims that the car not starting is considered "normal" for a brand new Mazda and no repairs are necessary. Just warning everyone who is debating about a Mazda. I clearly meet all the guidelines for the Lemon Law, but Mazda is making it an uphill battle. I hate to write a bad review, but they are refusing to replace or repurchase the vehicle and simply stating it is not a problem. Just want you all to know Mazda Headquarters officially states it's NORMAL FOR MAZDAS NOT TO START THE FIRST TIME!
A D V E R T I S E M E N T S
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Bought a brand new car for the first time in my life. It is a 2015 Mazda CX9. I have had an intermittent electrical problem and my vehicle does not always start. This has happened over 40 times since I purchased in Feb 2015. I have brought in for repair over 5 times. I have been working with Mazda's mediation department and the BBB Auto Line.
Sadly Mazda claims that the car not starting is considered "normal" for a brand new Mazda and no repairs are necessary. Just warning everyone who is debating about a Mazda. I clearly meet all the guidelines for the Lemon Law, but Mazda is making it an uphill battle. I hate to write a bad review, but they are refusing to replace or repurchase the vehicle and simply stating it is not a problem. Just want you all to know Mazda Headquarters officially states it's NORMAL FOR MAZDAS NOT TO START THE FIRST TIME!
- Jo Anne G., Chesapeake, VA, US