- November 4: Mazda Recalls CX-70 and CX-90 SUVs recalls | 16 days ago
- November 4: Mazda Valve Stem Seal Settlement news | 16 days ago
- September 28: Mazda MX-5 Miata Recall Includes 85,000 Cars recalls | 53 days ago
- September 19: Mazda Class Action Lawsuit: 'Depress Brake Pedal to Start Vehicle' news | 62 days ago
- September 17: Mazda Class Action Lawsuit Filed Over Heated Seats news | 64 days ago
Mazda Preliminary Evaluation PE15022: Lower ball joint separation
2014 Mazda CX-9
Lower ball joint separation
Suspension:Front:Control Arm:Lower Ball Joint
- Summary
- In an July 7,2015 letter to NHTSA, Mazda identified a safety defect that could result in lower ball joint separation in approximately 193,484 model year (MY) 2007 through 2014 Mazda CX-9 vehicles (NHTSA Recall No. 15V-451, Mazda 8515G).Mazda indicated that damage to the ball joint boot may allow water to enter the front suspension ball joint fitting during use which may result in premature ball joint wear and a progressively looser joint.In January 2014, Mazda implemented redesigned lower control arms in production vehicles to improve the durability of the lower ball joints.The redesign involved changing the shape of the top surface of the ball joint boot cover and adding a suspension plate to the undersurface of the knuckle.Mazda's recall will replace the defect lower control arms with the redesigned parts.ODI's analysis of information collected during PE15-022 identified a total of 62 ball joint separation incidents, including 34 identified in ODI complaints and 31 identified in Mazda complaints and field reports (3 of the Mazda records involve vehicles/incidents that were also reported to ODI).When Mazda's design change was implemented, most of the field experience related to lower ball joints involved complaints of noise and premature wear-out.Only 1 of the ODI and 6 of the additional Mazda separation complaints identified in ODI's analysis were reported prior to January 2014.Significant increases in the number and trend in separation complaints were observed in 2015, when 30 of the ODI complaints and 16 of the additional Mazda complaints were reported.The report trend appears to be accelerating, with 29 of the reports received after ODI opened PE15-022 on June 9, 2015.There has been one crash reported to ODI related to the alleged defect (VOQ 10746510). This investigation is closed based on Mazda's recall.The 34 VOQs associated with this investigation are: 10747358, 10746510, 10744897, 10743509, 10736229, 10735938, 10734763, 10734302, 10734290, 10733813, 10732578, 10732217, 10732154, 10731850, 10730736, 10730280, 10730143, 10730114, 10726622, 10726480 10726448, 10726168, 10725839, 10725567, 10725488, 10725427, 10725390, 10717510, 10714469, 10695142, 10668978, 10648429, 10640541, 10546535
- Documents (9)
- CLOSING RESUME APPROVED
- OPENING RESUME APPROVED
- 62659 - MAZDA 8-7-2015 LETTER TO ODI
- IR LETTER DATED JUNE 18, 2015. * 6/19/2015 * p
- 62662 - MAZDA 8-7-2015, APPENDIX 4, 7, 8 AND 9
- 62662 - MAZDA 8-7-2015, APPENDIX 4, 7, 8 AND 9
- 62660 - MAZDA 8-7-2015, APPENDIX 1, PRODUCTION DATA [ACCESS DATABASE]
- 62661 - MAZDA 8-7-2015, APPENDIX 3, REQUEST NUMBER TWO DATA [ACESS DATABASE]
- 62663 - MAZDA 8-7-2015, APPENDIX 5, WARRANTY DATA [ACCESS DATABASE]
Click a tab for more information.