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8.7
pretty bad- Typical Repair Cost:
- $770
- Average Mileage:
- 36,600 miles
- Total Complaints:
- 3 complaints
Most Common Solutions:
- not sure (2 reports)
- replace brake booster (1 reports)
brakes problem
Helpful websites
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A D V E R T I S E M E N T S
OUR 2014 MAZDA CX-9 POWER BRAKE BOOSTER GOT PROGRESSIVELY WORSE OVER THE LAST FEW MONTHS AND HAS NOW FAILED AT 75,269 MILES WHERE THE PEDAL WAS SPONGY, PEDAL TRAVEL LONG AND THERE WAS A HISSING NOISE (AIR LEAKAGE) FROM THE POWER BOOSTER, ALL RESULTING IN SEVERELY REDUCED BRAKE EFFECTIVENESS - VERY LITTLE. WE COULD NOT SAFELY DRIVE THE CAR. THIS IS THE SAME FAILURE AND SAFETY DEFECT THAT WAS THE SUBJECT OF NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) ODI INVESTIGATION PE-14-005 (ODI CLOSED 2/10/2014) INVOLVING 2007-2013 MAZDA CX-9 VEHICLES IN WHICH THE ODI RESUME SAID "THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED."
IN THAT CASE, IN ORDER TO AVOID A RECALL, IN MARCH 2014 MAZDA AGREED WITH THE NHTSA/ODI TO EXTEND THE WARRANTY FOR 7 YEARS OR 100,000 FOR THE 2007-2013 MAZDA CX-9 VEHICLES AND REPAIR THE CONDITION AND INITIATED SPECIAL SERVICE PROGRAM SSP93.
THIS NOW IS EXACTLY THAT SAME CONDITION BUT IN THE NEXT YEAR MODEL - A MODEL 2014 MAZDA CX-9 MANUFACTURED IN 2013 THAT OBVIOUSLY RECEIVED THE DEFECTIVE POWER BRAKE BOOSTER THAT WAS MANUFACTURED BEFORE THE BOOSTER SUPPLIER CORRECTED THE FAULTY BOOSTER MOLD IN FEBRUARY 2013.
ON 4-29-21 MAZDA SAID (MAZDA CUSTOMER SERVICE REFERENCE # 1-378914617) OUR VEHICLE IS NOT COVERED FOR THE REPAIR BECAUSE THE NHTSA/ODI AGREEMENT AND SSP93 ONLY APPLIES TO 2007-2013 VEHICLES WHERE OURS IS A 2014, EVEN THOUGH IT WAS MANUFACTURED IN 2013.
THIS IS NOT ONLY ANOTHER EXAMPLE OF THE SAME PROBLEM NOW EXISTING IN 2014 MAZDA CX-9'S WITH A POWER BOOSTER MANUFACTURED BEFORE THE FEBRUARY 2013 FAULTY BOOSTER MOLD CORRECTION, IT IS UNCONSCIONABLE FOR MAZDA TO REFUSE THE REPAIR. WE JUST PAID $764.47 FOR A MAZDA DEALER TO RELACE THE BOOSTER AND NEED NHTSA TO RE-OPEN THE INVESTIGATION FOR THE SAFETY OF OTHERS. THANK YOU.
- Scott G., Basking Ridge, US