CarComplaints.com Notes: The only area of real concern for 2010 Mazda CX-9 owners is the brake booster.
In 2014, Mazda extended the warranty on the 2007-2013 CX-9 brake booster to 7 years / 90,000 miles. However this extended warranty has expired, so buyer beware.
This Mazda CX-9 brake booster failure isn't terrible in terms of repair cost — it "only" costs $550 average to fix. However it is a safety issue when the brake booster fails as it increases stopping distance. Owners have reported having to stomp on the brake pedal, & crashes/injuries have been reported due to this CX-9 brake booster defect.
10.0
really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
24,364 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving vehicle less than 5 mph, in line, after picking up kid from school. All side curtain air bags exploded/deployed, for no reason. Vehicle was not hit. Other drivers heard and witnessed the explosion/deployment of the airbags. Pulled car to side as best as possible, as the airbag curtains completely blocked the side windows.
Air bags did not deployed and we [xxx] [xxx] people on back of driver seats at the time of the accident....[xxx] had a surgery face wa open 7/3 of and inch on face [xxx] had a tbi to hematoma surgery of the brain ect will send you paper work on both surgerys information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The weight sensor for the front seat is defective. My son is 105 lbs. He has just started sitting on the front seat. I notice that the "air bag off" light keeps going on and off while the car is in motion. According to the manual, the weight limit is 66 lbs above which the passenger airbag should be active. Manual states the weight on page 2-45 and also on other pages.
Takata recall. The contact owns a 2010 Mazda Cx-9. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue the contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/31/17
- Wylie, TX, USA
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Takata recall. The contact owns a 2010 Mazda Cx-9. the contact received notification of NHTSA campaign number: 16V356000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall - I was informed of a recall on the passenger side front airbag in July 2016 and instructed "until this repair is performed, do not allow passengers to ride in the front passenger seat." This has been an extraordinary inconvenience not to mention I don't feel safe driving the vehicle with my 3 year old toddler in the backseat. In just over a week, it will be 4 months since this notification was made. I live in houston, Texas, with high humidity with a 2010 vehicle - this makes the vehicle more susceptible to this failure. Given the local climate, why hasn't my vehicle been prioritized so that my airbag was addressed in a timely manner? disappointed.
Takata recall. The contact owns a 2010 Mazda Cx-9. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/19/16 the dealer informed the consumer, the parts may not be available for years. Updated 10/24/16.
The contact owns a 2010 Mazda Cx-9. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Mazda Cx-9. the contact received notification of NHTSA campaign number: 15V451000 (air bags) and the part was not available within a reasonable time frame to for several months. The contact was unable to confirm when the vehicle would be repaired. The manufacturer was unable to provide a time frame of when the part would be supplied to the dealer. VIN tool confirms parts not available.
The contact owns a 2010 Mazda Cx-9. the contact stated that while starting the ignition, the air bag off warning indicator remained illuminated whenever there was a front seat occupant that weighed less than one-hundred pounds. The vehicle was taken to an authorized dealer where they stated that the vehicle was operating as designed. The technician also stated that the air bags would not deploy whenever the air bag indicator illuminated. The manufacturer was notified of the problem. The approximate failure mileage was 15,000. Updated 10/09/14 the consumer stated further testing shows the airbag off light illuminated for passengers between 115 pounds and intermittently for passengers between 115 and 120 pounds. It was suggested to the consumer to have small adults ride in the back seat. Updated 8/10/2015
A D V E R T I S E M E N T S
- El Cajon, CA, USA