This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2008 Mazda Cx-9. the contact stated while driving at 45 mph, the contact saw a raccoon and veered off the road causing the contact to hit a tree. The air bags deployed with extreme force causing the contact to have a migraine. A police report was filed. The contact sustained a chest contusion and received medical attention. The vehicle was not drivable and was towed to a junkyard. The vehicle was not diagnosed or repaired. The contact was relating the failure to NHTSA campaign number: 20V035000 (air bags). Oak lawn Mazda (6750 w 95th St, oak lawn, il 60453) was contacted and informed the contact that the recall was already performed prior to the contact owning the vehicle and that they could not further assist. The manufacturer had been informed of failure and informed the contact that they could not assist. The failure mileage was 93,000.
The contact owns a 2008 Mazda Cx-9. the contact received NHTSA campaign number 17V457000 (air bags). The contact stated that the air bag warning light was illuminated. Additionally, the battery became inoperable. The vehicle was taken to an independent mechanic where the battery was replaced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer greiner Ford of casper 3333 cy ave, casper, wy 82604 (307) 462-4090 who stated that the remedy parts were not available. The vehicle was not diagnosed nor repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 145,000. Parts distribution disconnect.
The airbags warning light just came on a couple days for my car and I took it the Mazda dealer to diagnose and they said the passenger airbags and the SAS module need to be replaced but warranty safety is only up to 60000 miles. My car has 76998 miles. But this is a safety issue and Mazda has lots problem with airbags recalls.
The contact owns a 2008 Mazda Cx-9. the contact stated that the air bag indicator was illuminated. While driving 20 mph, the steering wheel was loose and pulled while making turns. Additionally, the passenger side of the vehicle shook. The vehicle was taken to CJ wilson Mazda (8910 w 159th St, orland park, il 60462) where it was diagnosed that a wheel alignment was needed and a tie rod replacement. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 237,000.
- Chicago, IL, USA
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Takata recall: I have been waiting since July 2016 for replacement airbags. I have called dealers and never receive a call back to repair my vehicle. They claim the bags are unavailable.
Takata recall. The contact owns a 2008 Mazda Cx-9. the contact received notification of NHTSA campaign number: 17V429000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called flagship Mazda de la kennedy (marginal ave. Kennedy, km 2.1, urb. Industrial bechara, pueblo viejo, san juan, 00920, puerto rico) and was informed that the part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Received initial recall notice (0717A) of the potentially fatal takata airbag in February 2017 and instructed not to let anyone ride in the passenger side of the car, and was told airbag replacement parts were not available. It is now September, 2017 - over 6 months later - the airbag replacement parts are still not available, we are still having to use a potentially deadly defective automobile but only part of the vehicle since we cannot use the front passenger side, and Mazda has not offered a replacement vehicle. We cannot even sell the car for fair value do to this potentially fatal and at this time, un-repairable, defect. The last recall notice (1317F) instructed us to notify the administrator of the NHTSA if Mazda did not repair the defect within a reasonable amount of time. Over 6 months is not a reasonable period of time.
Takata recall. I received Mazda's safety recall notice on 12/12/2016. In December 2016, I took the recall letter to my local Mazda dealer in bitburg, germany. As of August 31, 2017, Mazda europe is still not able to receive parts to repair the car. My local Mazda dealership told me to wait until I received another notice and then return with the car. I have not received a second notice as of August 31, 2017.
Received recall notice for passenger side air bad in July 2016, and have made three attempts to have the repair done, each time I have been told the parts are not available. In August 2017, I received another recall notice for the "final repair using a modified inflator...". I am disappointed with the response I've received and will try again, however I don't think a year long wait for an air bag replacement is reasonable or acceptable.
Takata recall. The contact owns a 2008 Mazda Cx-9. the contact stated that the recall notice for NHTSA campaign number: 16V356000 (air bags) was received in June of 2016. After contacting the dealer (ladd hanford of labadon, pa) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Mazda Cx-9. the contact received notification of NHTSA campaign number: 17V012000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2008 Mazda Cx-9. the contact received notification of NHTSA campaign numbers: 15V451000 (suspension) and 17V012000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the local dealer that was contacted was no longer in business. Additionally, the contact stated that he was unable to reach anyone in Mazda customer service operations. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 17V012000 (air bags). Parts distribution disconnect for NHTSA campaign number: 15V451000 (suspension).
Takata recall. The contact owns a 2008 Mazda Cx-9. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Mazda Cx-9. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Mazda Cx-9. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Mazda Cx-9. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/02/17
Takata recall. The contact owns a 2008 Mazda Cx-9. the contact received notification of NHTSA campaign numbers: 15V451000 (suspension) and 16V356000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. Parts distribution disconnect the contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/09/17
I had a recall notice about potential defect on the airbag system that can cause personal injury on my Mazda C-X 9 2008. I contacted the dealer close to my resident as prescribed on the recall notice. They said they will get back with me as soon as the parts are available. It has been more than 3 months and I have not got any response from the dealer. I will be very grateful to get a follow up to see that this my car is fixed. Thanks very much in advance.
Takata recall. The contact owns a 2008 Mazda Cx-9. the contact received notification of NHTSA campaign number: 16V356000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Grayslake, IL, USA