This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was making a right turn from a parking lot onto a road with my two children in the car when a loud crunch happened, the vehicle jerked left while still moving forward and I was unable to steer or break. The car came to an abrupt stop and I couldn't get the driver's door open. I walked around to the front of the car while in traffic and noticed loose parts that had been ejected from the wheel, leaking break fluid, and the driver's side front wheel was no longer attached and had wedged under the car. The car was unable to be moved out of the road thus creating a traffic jam. The tow truck driver said the control arm was broken and that my girls and I are lucky that we were not seriously injured. The car was towed to the Mazda dealer service department 4 days ago and I have not heard from them. Is this something that is covered under tread liability laws? I have photos of the car/wheel that were taken at the scene if needed.
While making a right turn into a parking place, the right front ball joint broke and cv joint became disconnected, causing the wheel to become disconnected from the car and pushing the wheel well back under the passenger door, making it inoperable. The tow driver said I must have hit something really hard, but in the two and a half years I've had this car, I've never hit anything! I drive a lot for my job and am grateful this didn't happen while I was traveling 70 mph on the highway. It was very scary and has shaken my confidence in this car. I had the car repaired on an emergency basis, but the mechanic told me while the other ball joint was safe enough for me to make the trip home (350 miles), I should definitely get it checked out as well, as it looked suspect for the long term. The car is at the mechanic now, and I was a nervous wreck driving it home earlier today.
The contact owns a 2008 Mazda CX9. The contact stated while driving approximately 10 mph, an abnormal noise emitted from the vehicle while applying the brakes. The failure recurred and the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic for diagnostic testing. The technician diagnosed that the transmission needed to be replaced. The vehicle has not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 142,000.
There have been a multitude of problems on the vehicle (two sets of brakes, tierod, electrical overhaul vacuum hoses...) the major issue has been oil leaking. This past summer (2011) there was an oil leak. The dealer had the car for several days before diagnosing that it was the rear main seal. The seal was replaced (car was at dealer for nearly two weeks.) this fall (2011) oil was still leaking. After several days the dealer contacted Mazda corporate and they suggested replacing the transmission, claiming it was not uncommon. The dealer replaced the transmission. Winter/spring 2012 oil still leaking, car is currently at the dealer - claiming it is the rear main seal. Again" wouldn't that have been replaced with the new transmission"
Drive shaft failure on 2008 Mazda CX9 1,750 miles, drive shaft needs to be completely replaced, according to dealer not the first one they have seen (ramsey Mazda NJ) drive shafts should not fail on new cars, can be dangerous.
A D V E R T I S E M E N T S
- Leesburg, VA, USA