Trailer hookups for my CX9 don't work. Have to pay a mechanic to re-wire.

- West Jordan, UT, USA

While my husband and I were driving down the freeway at approximately 70mph, our sunroof suddenly exploded -- not imploded from an object hitting the glass, but exploded, with the remaining glass shifted outwards and a huge section of glass from the middle completely missing. There was absolutely no object that hit the roof; the temperature outside was about 70 degrees, with the inside temperature a tad cooler at approximately 65 degrees; and the road around us was smooth and, as far as we could see, free from debris. We have photographs of the damage, and of the road where the incident occurred. I cannot figure out why a sunroof would so dangerously explode for (seemingly) no reason at all, unless the item was either defective, or was installed in the vehicle in an incorrect manner. This could have been far more serious than it was -- thankfully we had the sunroof cover closed, so what glass fell downward fell onto the cover, and the cars behind us were a relatively good distance behind us - though I'm still uncertain if they sustained any damage to their vehicle or person in the incident. Because the explosion sounded much like a loud gunshot or other explosion right above us, both my husband and I violently ducked for cover -- a very dangerous proposition at 70mph on a busy highway in a large city. I severely strained my neck and shoulder, requiring medical attention and prescriptions to mange the pain and muscle stiffness.

- Dallas, TX, USA