This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Mazda Cx-7. while driving various speeds, the vehicle made a loud clunking noise. The contact stated that the vehicle was previously serviced at (moffitt Mazda in bossier city, Louisiana) per NHTSA campaign number: 16V593000 (suspension) and the failure recurred directly after the repair. The dealer was notified of the failure and stated that the vehicle had already been repaired; therefore, the contact would have to pay a diagnostic fee. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
Mazda cxc 7 2012 there is a safety recall due to front front suspension ball joint fitting that can cause the ball joint and lower control arm to seperate. This can cause loss of steering control increasing risk of a crash. I called bright bay Mazda in bayshore NY 1-631-666-6100 and was advised to bring car in. I did and it was looked over. I was it did not need immediate attention on 11/21/2016 and that when the parts came in they would fix the car. I called today 1/19/18 and was told they still dont have the part and that this is a preliminary notice that gets sent to car owners per sherry at Mazda. Seriously 2 years and no resolution. I want to file a complaint.
The contact owns a 2012 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension). The dealer (napleton Mazda bourbonnais, 515 william R latham senior dr, bourbonnais, il 60914) stated that parts were unavailable. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact experienced a clicking sound coming from the front driver and passenger wheels. The failure mileage was 50,500. VIN tool confirms parts not available.
- Roseburg, OR, USA
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The contact owns a 2012 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bankston Ford dealer, located in ft worth tx, where it was informed the recall remedy part for the repair was not available. The manufacturer was not contacted and made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
The contact owns a 2012 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with napleton's schaumburg Mazda (110 w golf rd, schaumburg, il 60195) who stated that the contact would receive a phone call once parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (don miller Dodge Chrysler Jeep Ram, located at 5802 odana rd, madison, wi 53719) who stated that the recall parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer, bob moore, confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V593000 (suspension) and 17V012000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 17V012000 (air bags), 16V593000 (suspension) however the parts were not available within a reasonable time frame to schedule the recall repairs. The dealer did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Mazda Cx-7. the contact stated that when the vehicle was started, it accelerated without the contact depressing the accelerator pedal. The failure was not diagnosed or repaired. The failure recurred several times. The manufacturer was not made aware of the failure. The failure mileage was 90,000. In addition, the contact received notification of NHTSA campaign numbers: 17V012000 (air bags) and 16V593000 (suspension) however, the parts to do the repairs were unavailable. VIN tool confirms parts not available.
Got a recall alert in the mail in Oct 2016 but states they will reach out when parts are available. It's almost March 2017 and they are still saying they don't have the parts. The description in the recall references salt in the winter ultimately corroding the ball joint. Sounds like a significant risk to me.
The contact owns a 2012 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Coushatta, LA, USA