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Mazda Recall 9716H: Lower Control Arm And Ball Joint Separation
2012 Mazda CX-7
A loss of steering control can increase the risk of a crash.
Suspension — Front — Control Arm — Lower Ball Joint
- Summary
- Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
- Actions
- Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.
- Documents (14)
- Defect Notice 573 Report
- Recall Acknowledgement
- Manufacturer Reimbursement Plan
- Interim Owner Notification Letter(Part 577)
- Recall 9716H: 2007-2012 CX-7 and 8515G: 2007-2014 CX-9 Front Lower Control Arms Additional Related Part Damage
- 9716H_Parts and Warranty
- Recall Quarterly Report #1, 2017-3
- Manufacturer Notices(to Dealers,etc) - September 22, 2017 Subject: Recall 9716H – CX-7 Lower Control Arms – 2007-2009 Model Year Launch
- ISSUED Owner Notification Letter(Part 577)
- Remedy Instructions and TSB - ATTACHMENT II 2007-2012 CX-7 - FRONT LOWER CONTROL ARMS - SAFETY RECALL 9716H
- Recall Quarterly Report #2, 2017-4
- ISSUED Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc)
- Miscellaneous Document - ATTACHMENT I –SERVICE INFORMATION Recall Campaign 9716H
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