Third owner of vehicle. Got a notice from NHTSA and Mazda due to registration of new to us vehicle on February 25, 2021. Set up appointment on February 26, 2021 with nelson Mazda of cool springs for 10:15 a.M. on March 3, 2021. I informed the person that there were two recalls, but I only wanted the takata airbag recall done because I had already replaced the bad parts on the other recall with far superior aftermarket parts and therefore didn't need/want the other recall which was for defective ball joints. My wife dropped off the vehicle for the airbag recall. They informed us a little while later that we had to get both recalls done or they couldn't do either because they would get fined by Mazda. I told the service manager that I already repaired the ball joint issue to my liking and that the bad parts were no longer on the vehicle. I would sign off on it. He said they couldn't do either. I asked him if was the refusing to do the airbag recall that has proven to be deadly and send my wife back on the road with a defective part instead of fixing it, he said yes. I contacted Mazda customer care and spoke with a representative and kind of got the same response. I told her that the airbag recall and the ball joint recall are two different recalls not contingent on each other and rebuked her that my wife's life was worth less than a alleged fine that the dealer could get. I also told her that their refusal to do a recall on a known deadly defective part when the vehicle was there at the scheduled appointment time with parts in hand was illogical and put them in a liability legally now that they have refused to perform the mandated recall.

- Spring Hill, TN, USA

Took my car to get a alignment due to the shaking of the wheel when coming to a stop, when taking my car to be look at, I was advised that the control arm of my car was bad, in which I wasn't aware of. On May 1st I had the control arm replaced. Now I received letters an calls about the airbag recall. On June 15th took my car to jake sweeney Mazda after receiving a call about the recall. While in the waiting room waiting for the airbag to be repaired, the service person [xxx] came back out and told me that I had another recall for the lower control arm of the car, in which I just had repaired on May 1st, unaware of the recall, which I found out on June 15th. After explaining to them what had happened, he told me that he needed to still fix what had already been done, with the updated parts. On June 16th, I submitted my reimbursement request on June 18th I received an E-mail back stating that all repairs done by third party would be my responsibility. I tried calling and speaking with an supervisor, who still advised me that it was my responsibility. So I explained to them that it is my responsibility to know when their parts are recalled without receiving letters are calls about it. I paid $855.80 to get the lower control arms repaired. I provided them with the copy of my bank account, along with the receipt copy of the third party vendor who fixed the repairs. I would like to be reimbursed for my $855.80. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fairfield, OH, USA

Takata recall... received notice to immediately take car in for recall. Call to make appointment to have recall fix. Only to be told, we din't have the part and it might be awhile before receive it. We'll call you back when we get the part, in the meantime I'm driving a unsafe vehicle !

- Cherry Hill, NJ, USA

The contact owns a 2011 Mazda Cx-7. while driving 30 mph, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy. The contact sustained a whiplash and a concussion. Medical attention was received. A police report was not filed. The vehicle was taken to a collision shop for repairs. The cause of the failure was not determined. The contact stated that the vehicle was included in NHTSA campaign number: 18V717000 (air bags), which was unrelated to the crash. The manufacturer and dealer were not notified. The failure mileage was 94,470.

- Wilmington, DE, USA

Takata recall I got a letter in July 2017 from Mazda about this airbag recall and I called 2 dealership about this recall and they said the parts are not available and I waited and waited until now Nov 29, 2017 but neither of them get back to me. I need to get this repaired as there's a risk involved.

- Richmond, TX, USA

Takata recall NHTSA #17V-429; also recall NHTSA #16V-593 (manufacturer recall #9716H) front suspension/steering recall. Attempted to obtain replacements at Mazda in Texas, was always told "parts unavailable". recently attempted to obtain replacements in Oregon, was also told "parts on order/unavailable." Have not had any accidents related to these recalls, just difficulty obtaining replacement parts from several Mazda service centers.

- Portland, OR, USA

Recall repairs not available.

- Upper Marlboro, MD, USA

Takata recall on August 30 2016 I was driving on the street breaking as I was approaching a red light when my 2011 Mazda CX7 was rear ended and slid into another vehicle. My airbags did not deploy and I hit my head on the steering wheel. I received a letter in the mail today about a reacall with a bar code and numbers TK66253230. I do not have my police report they don't hand them out anymore in il where I live as they are electronic now but I can go to the police station and purchase one.

- Bellwood, IL, USA

Takata recall - I was notified March 2017 that my vehicle was part of the recall campaign 16V-356 and that passengers should not ride in my vehicle until the airbag was replaced. Now it appears that recall was superceded by another, campaign 17V-429, but Mazda does not show my vehicle included when I key in the VIN online or call their customer service number 800 222-5500. The airbag has not yet been replaced and I want the work done asap. My husband refuses to ride in the vehicle and the wait for repair has been unacceptable. I understand that vehicles in zone a are currently being repaired. My vehicle was first registered in California and I lived there up until a short time ago when I moved to Oregon. I believe the humidity in eureka (my former home) may have affected the airbag and think my vehicle should still be part of this campaign for replacement. No one at Mazda or NHTSA can explain why my vehicle was included in the first recall campaign and not the second if the problem has not been rectified. The NHTSA customer service rep said that I may get a letter in the future about the recall, but at present her database did not list it. I don't think this is an appropriate response. If the vehicle is dangerous, it needs to be repaired and I have waited long enough for that to happen. If I, or anyone else in my vehicle is hurt or killed because of this negligence, there will be legal action taken.

- Medford, OR, USA

Takata recall I received notice of the recall. I called a Mazda dealership to schedule the replacement of the takata airbag. I was told I had to wait until I receive a second notice.

- Altus, OK, USA

The contact owns a 2011 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Momentum Mazda (49811 wilkinson blvd, gastonia, nc) was contacted and confirmed that the parts were not available for southern states due to northern states having priority. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/02/17 updated 7/16/18

- Charlotte, NC, USA

Takata recall- received notices that new inflator is ready to be installed and must take to dealer to replace, no local dealers have the part or know when they will get it, so it is impossible to have it replaced or be notified when parts are available

- Austin, TX, USA

The contact owns a 2011 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The VIN was invalid. Updated 07/13/17

- Skidmore, TX, USA

Takata recall. The contact owns a 2011 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was called and the contact left voice messages. The manufacturer was made aware of the failures. The manufacturer advised the contact to make an appointment with the dealer. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.

- Santa Fe Springs, CA, USA

The contact owns a 2011 Mazda Cx-7. the contact received a recall notification for NHTSA campaign number: 16V356000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Dorchester, MA, USA

2011 Mazda Cx-7. consumer writes in regards to replacement parts not available to repair passenger airbag inflator and front lower control arm ball joint recall notices. Consumer has another vehicle complaint in artemis.

- Fairview, NJ, USA

The contact owns a 2011 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Moreno Valley, CA, USA

Takata recall. The contact owns a 2011 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Valley, GA, USA

Takata recall. The contact owns a 2011 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.

- Toast Falls, ID, USA

Takata recall. The contact owns a 2011 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

- Missouri City, TX, USA