CarComplaints.com Notes: The 2010 Mazda CX-7 appears to share the same engine defects as the three previous model years: VVT/timing chain failure & turbo failure. The timing chain failure is especially bad with many cars requiring an engine replacement ($9,000+).
In 2011, Mazda began a "Special Service Program" that extended the warranty to 7 years/70,000 miles covering excessive timing chain noise — an early sign of timing chain failure. However coverage under the program requires perfect documentation of all required maintenance with other stipulations. Buyer beware.
Think twice about buying a Mazda and if you do it anyway get the extended warranty 60,000.00 miles on a transmission is not enough, and their customer service is awful they said that we weren't under warranty anymore and they don't care if it was a faulty transmission or some type of defect it's not their problem and they don't care. Must be nice to not care about customers I hope they soon don't have any!
A D V E R T I S E M E N T S
Think twice about buying a Mazda and if you do it anyway get the extended warranty 60,000.00 miles on a transmission is not enough, and their customer service is awful they said that we weren't under warranty anymore and they don't care if it was a faulty transmission or some type of defect it's not their problem and they don't care. Must be nice to not care about customers I hope they soon don't have any!
- Korri S., Washington, US