CarComplaints.com Notes: The 2009 Mazda CX-7 appears to share the same engine & A/C defects as the two previous model years: VVT/timing chain failure, turbo failure, & the A/C compressor clutch seizing. The timing chain failure is especially bad with many cars requiring an engine replacement ($9,000+).
In 2011, Mazda began a "Special Service Program" that extended the warranty to 7 years/70,000 miles covering turbocharger oil leaks & excessive timing chain noise — an early sign of timing chain failure. However coverage under the program requires perfect documentation of all required maintenance with other stipulations. Buyer beware.
3.9
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,900 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both rear tail lights looked cloudy and the red color of the rear lights appeared white. I removed the light bulbs, thinking that maybe they had burned out. I noticed the light bulbs had melted through the internal red plastic lens of the tail light assembly and left a hole about the size of a quarter that allows the white light from the bulb to shine through. The melted plastic was all over the bulbs and there was a burnt plastic odor. The 7743 bulbs were both original to the car from Mazda when I purchased the car new in July 2009. I notified Mazda corporate and they had me take it to my dealer. They inspected the lights and said Mazda was willing to offer a $500 goodwill to replace the tail light assembly. That will not cover the cost of $1226.77 without labor to have the dealer replace the tail lights. They gave me a case ref# 1-174187018. There should be a recall for this issue and the consumer should not have to pay to get the lights replaced. This is a problem when the light bulbs burn through the plastic tail light assembly. This is a design flaw.
Mazda CX7 2009 rear lens, light bulb melts internal red plastic, issue all 2007 to 2009 CX7. A safety issue rear stop light and driving light will not reflect the red color.
Normal low light beam is cut off by the design of the surrounding hood area of the vehicle. This design factor cuts off the projected beam and limits the distance of clear visibility. The problem was described during dealer service and was told, that is how it was designed. No adjustment of light is possible in order to improve the night low beam visibility. The high beam is not affected & seems unobstructed. For daylight running lights it would be acceptable but for limiting night light projection by design is questionable. Is there a requirement for low beam minimum projection? if so, the issue needs studied & corrected. This presents a safety concern since distance visible on low beam is decreased & obstructed. Any explanation or help in this matter is appreciated.
Excessive condensation in front headlights. At 3:00pm afternoon condensation is still present in headlight (85 degrees F). This humidity has to go somewhere and there are electric components in the back and near the headlights with warnings. Mazda refuses to correct or change headlights (Mazda bulletin 09-016/09).
- Cayey, PR, USA
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- Dumont, NJ, USA