This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My air bag light warning light is constantly blinking and I took it to the dealer ship. I informed the service guy this could be a malfunction due to a recall. He only asked me to pay for an diagnostic for $175. I think based on a history dated from 2004-2018 regarding Air bags recalls this is a recall. I contacted Mazda 1-800-222-5500 Option 11/28/2023 @ 10:00 am I reported this to Mazda Vehicle Claim#[XXX] and they are stating it is no recall for that vehicle. I think this is a safety risk for me and Mazda needs to address this at no charge based on the history of several vehicles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Mazda CX-5. The contact stated while driving approximately 65 MPH, the air bags warning light illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the contact was not provided information the diagnostic test results. The vehicle was not repaired. The contact stated that the air bags warning light was no longer illuminated. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Tuesday, 5/3, I was parking my car in the New Leaf Grocery parking lot in Aptos, CA. I pulled into the lot and made slow right into an available space. I had my foot on the accelerator, tapped down on it gently to ease into the space. My car lurched forward at such high speed that I was unable to remove my foot from the accelerator. I swerved to the right as the car went over a partition and hit another parked car on the other side of the partition. My airbag did not activate. I've replayed the experience in my mind and tried convincing myself that this could have been a matter of human error on my part. I am beyond convinced that what I experienced yesterday was a case of sudden unintended acceleration. I am concerned and afraid to drive my car now. Had circumstances been different, someone could have been killed. Had I not swerved right, I was headed to crash into a building. I called 911 and since no one was hurt there was no Police report. To address questions set-out above: Speed control (sudden unintended acceleration) and air bag failed My safety and the safety of others was put at risk As of yet the problem has not been reproduced however there are a great number of reports related to unintended acceleration (however not acknowledged as a problem by Mazda) I plan to have my Mazda inspected by a local dealership service center There were no warning messages or symptoms in advance of the incident occurring I've owned my Mazda for 3 years and never experienced anything like this. I have never had a car accident to date.
The "Passenger Air Bag is not active for passenger' warning light was constanstly showing in the dash panel even when nobody was sitting in the passenger seat nor any object was sitting on the seat. The problem was "solved" by the dealer under the car's warranty. They said something about dirty contacts in the seat wiring. Now the warning light is back and my SUV's warranty period is over.
A D V E R T I S E M E N T S
- Houston, TX, USA