15,993 miles). Hiley Mazda 4 Days (6/21/22- 6/24/22).The vehicle halting in traffic, lights flashing, Malfunction lights illuminated, losing power, noisy wheels, lights, and AC not working adequately and an oil change. Pepboys findings as this may assist. After the fourth I called and was told they only did oil change and were busy so don’t have time to look at the other things, need for another week ( Are You Serious). I said I’m on my way, I picked up the car as the Service Manager was unprofessional and Said I needed a Brake Flush, Four Wheel Alignment, Tire Balance/Rotate, Air Cabin, Other (Brake System). This has really rubbed me the wrong way as we had a few words and he began to express how his daddy owns that location. I left and said will never return to that location

Called Mazda and Carvana multiple times and leaving several emails as either one would respond. The vehicle continues to halt in traffic and my back begins to become worse due to the whip lash. My life is in danger and they ignore the situation. 12,814 miles). Pep Boys 3 hours (2/21/22). I wanted a vehicle inspected and oil changed. PepBoys: rotated tires, brake inspection, change the oil, walk with me to identify work and the needs Suggest: Service parking brake cable, Replace Hydraulic components, Brake fluid, wheel bearings, all hardware, rotors, drums, then clean and adjust all parts. I was shocked as the associate was very knowledgeable and said this car has a lot of problems. Then he suggest I investigate and see why I can find.

9254 miles). Hiley Mazda 5 Days (11/9/21- 11/13/21).Purchased on 10/29/21 from Carvana as having 7 warranties and still under manufacturer warranty. The auto was halting in traffic, lights flashing, Malfunction lights illuminated, car shaking and losing power, noise from wheels. I am so upset as Just purchased the vehicle and having to drop off for four days to be fixed really upset me and my life. They replaced the battery as dead, brake module (brake switch), left front hub wheel, and left front wheel bearing. My car halting in traffic almost caused a wreck as the jerking aggravated my back as I have Scheuermann’s, Scoliosis and Arthritis throughout my spine, this really upset me.

The VIN MAZDA WARRANTY: 2019 Mazda CX 5 TR 2A (Turbo) CARFAX STATES: 2019 Mazda CX 5 Touring (Touring) BUYERS COPY: 2019 Mazda CX 5 LL (Signature) STATEFARM : 2019 Mazda CX5 wagon MAZDA stated: 2019 Mazda CX5 Grand Touring, on OATH 12/13/22 Buyers Copy States : 2019 CX5 LL (Signature) as resale difference of a touring is 15,000 below as the customer

To spray paint utilize to cover up to rust and compression is unethical Teprogram the var believing it will restart everyth is poor workmanship Withhold the auto for a month and say nothing wrong is horrible customer service The Mazda Staff was told not to respond and say nothing is poor management This issues still going on, I finally stopped making car payments as the car is at 20,000 miles. My health and back are worse from all the issues

18,907 miles). Hiley Mazda 28 Days kept car (10/26/22 - 11/22/22). I contacted Mazda USA on the phone for over a hour with Javier Vasquez as he said, “If this is Mazda in Florida the Insurance fraud, black market, he is going to investigate.” Mr. Meador told him that Mazda Service Manager said the vehicle has been flooded and showed him the parts. Mr. Meador emailed the list of issues such as: brakes halthing causing close wrecks in traffic, All lights are illuminated MALFUNCTION, the gauges going the opposite way, the engine and brake noise, AC and radio cuts out and on, the rust/corrosion covers his car parts as his warranties are covered by, and All Mazda parts as half parts are not Mazdas which is a guarantee they use own parts, and accessories are missing. The car was retained for a month, Nothing was completed as I asked and hazardous unprofessional workmanship performed (water pouring from all edges of car, black paint with tape covering holes (Bedliner spray of some sort) dishonesty, parts added, panels placed on, updates that the vehicle is incompatible with. was displayed. This is the worst experience.

Should have car reimbursement, pain, suffering, wages, unlawful sell.

Beware of Carvana for selling a car hiding the issues and not doing the150 inspections (dishonest company).

Beware of Mazda not holding up to their warranty. All under manufactured warranty, they are unethical as the truth will be exposed globally soon, as they ignore 30 call's and voicemail.

I confronted them, contacted Attorney General over Texas as Carvana remains silent and Mazda remains silent.

This is insurance fraud, illegal selling of flooded autos, and could destroy this company. As Texas remains to ignore the issue I wonder if the US Constitution would hold them all accountable due to conspiracy (knowing) of the fraud as I addressed all. Don't trust these two Dealerships or Companies. Look at warranty, buyer copy, carfax and then if a car was in Florida between 2019-2021 check your engine for rust and different salvage parts.

They should pay for all damages (health, mental, wages, law broken)

MAZDA USA or CARVANA, BOTH FRAUD: Staff and Management.