This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were at a stop light and we were rear ended by a Lexus SUV. We're assuming she was going 45mph + but we're not too sure yet. I couldn't figure out why myself, the drive of the car that was hit, had such a horrendous neck ache after being hit. I turned around & saw that my headrest had been completely ripped out of the seat itself, providing no support for my head and/or neck on impact. I can't find any information of if this is on purpose, as a safety feature, or if the headrest failed.
A D V E R T I S E M E N T S
- Omaha, NE, USA