Certified Mazda cx5 sold with faulty wheel bearing and had to be back in service less than 24 hours from purchase. They failed to replace the piece of engine after 35.000 maintenance and another dealer found 5 areas that needed work 3 weeks later. Brake warning system went off took5 days to determine it was a dead switch and replaced exactly one month later Brake system warning goes off after car was In park and off for 25 minutes at the airport. I was told that I was fine to drive it despite the manual clearly saying do not drive if Brake warning lights go on. And it was supposed to have been repaired. The dealership expected me to believe that a rubber mat set off the high tech Brake system this is ridiculous They bought back car did not return the 5000 down payment or 14000 trade in and refused to honor the store warranty of buy back for life KBB 125 of trade in value. They refused to do anything to cancel warranty but then [XXX] canceled all 3 and had no authority or permission by me to illegally cancel my warranty and refuse to provide the documentation that the warranty company insist the dealer has to provide. There is no record of my ownership of this vehicle when VIN is run ir the excessive amount of damage to the car by Koons Mazda silver spring INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Columbia , MD, USA

I purchased a 2018 mazada CX5 in April. In may I noticed that the brakes were hesitant to stop and that they also make grinding noise. I immediately contacted the service department at mazada. The service advisor told me that because the car was new it would make grinding noise and that they would eventually ease up. It is now November and the issue still exist. In June my passengers seat belt began having difficulty latching causing the censor to go off. This happens daily. In October my tire pressure light came on stating that the tire pressure was low. I placed air in my tires and the censor light never went off. On October 18, 2018, I went to the mazada dealership for a scheduled maintenance, informed the service advisor of my concerns and they stated everything was fine and the censor was reset. Today is November 2, 2018 and my tire censor is back on. My brakes are still grinding and now they slide before stopping and my passenger seat belt still is not latching. This is a safety hazard to myself and passengers.

- Baltimore, MD, USA