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8.0
pretty bad- Typical Repair Cost:
- $580
- Average Mileage:
- 16,700 miles
- Total Complaints:
- 2 complaints
engine problem
Helpful websites
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A D V E R T I S E M E N T S
On 7/30/23, I was driving home from church, and was driving on the freeway in the fast lane when my 2018 Mazda Cx-5, that was only 5 years old, with only over 33.2K miles on it, started to stall. Thankfully, it didn't come to a complete stop, but slowed down tremendously, and had at least 5 malfunctioning lights come on all at once. The car wouldn't go over 25 miles afterwards.
I was very thankful to make it home safely, but this was very alarming, since I never had any issues with that car, and always kept it very well maintained. For a car that was only 5 years old and had only 33.2K miles on it, to experience such a drastic problem, is very confusing.
It was very concerning that the car almost came to a complete stop unexpectedly without any warning ahead of time, especially while driving in the fast lane on a freeway.
I had the car towed into the dealer the next day, and they told me that it was unusual that my engine would do that. They said that it needed a tune up earlier than expected. I was told that the 3rd cylinder was misfiring, and also when the engine isn't working properly, everything else in the car would shut down.
Now, why would a car that's been very well maintained, with only 33.2k miles on it need a tune-up? And I always kept up with the oil changes on time.
I found out that there was an engine recall on these particular models, but I was told by Mazda that my VIN # did not qualify; however, what I experienced, did fit the description of the recall.
- N T., Roseville, MI, US