This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2018 Mazda CX5. The contact stated that while his wife was driving at approximately 35 - 40 MPH, the power steering assist and brakes failed, causing the vehicle to crash into trees. None of the air bags deployed upon impact. All of the warning lights were illuminated. The contact's wife attempted to turn off the vehicle, but it would not turn off. The fire department had to disconnect the battery to turn off the vehicle. A police report was filed. The contact's wife was later taken to the hospital for injuries sustained to her knees. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
- Joshua, TX, USA
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- Joshua, TX, USA