This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My husband (driver) and I (front passenger) were in my 2018 Mazda CX-5 Touring and were stopped in traffic on the interstate due to construction. While completely stopped, we were rear-ended by a car traveling at 55-60+ miles per hour (the car did not brake at all before hitting us). Both of our seat backs failed upon impact and went all the way back, with the headrests flying out of both seats. Thankfully no passengers or pets were in the back seat when this happened, but this is a serious safety concern. Attached are photos of the inside of the car in the state it was in after the crash.
- Maryville, IL, USA
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- Maryville, IL, USA