7.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,316 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Mazda CX-5 drivetrain problems

drivetrain problem

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2017 Mazda CX-5 Owner Comments

problem #5

Sep 202023

CX-5

  • miles

A D V E R T I S E M E N T S

Sudden jerking started when driving on a 45miles/hour with vehicle stopping suddenly. The issue was diagnosed by the dealer to be a transmission related and was asked to replace with a new transmission. There was no prior warning.

- Stevensville, MI, USA

problem #4

Apr 212023

CX-5

  • miles
While driving on the interstate (continuously for about 4 hours) the vehicle suddenly lost power and the engine stalled. Power steering and power brakes were impacted and the vehicle was difficult to get off the road safely. Once stopped, it would not restart over a 30 minute period. A tow truck was called and it was taken to the dealer. A couple hours later when the dealer checked it, the vehicle started normally and drove without issue. A P0192 code was stored in the ECU so the high pressure fuel pump was replaced even though they could not reproduce the problem. The vehicle has 63000 miles on it now, but a similar sequence happened at 15000 miles. In that situation while driving at a steady speed all power cut out and the engine abruptly downshifted to the point where the tires squealed. After pulling off the road and stopping/starting the vehicle it seemed to drive normally again. We were traveling at the time with no dealer nearby, but when we returned back home we took it to the dealer and they found the same code P0192 and ran various tests and decided to replace the high pressure fuel pump even though it was driving properly. In only 63000 miles this vehicle has twice failed dramatically and without warning in ways that could easily cause an accident or injury. I am lacking in confidence that the root cause has ever been identified.

- Springfield, MO, USA

problem #3

Feb 092019

CX-5

  • 19,000 miles
The shift lock lever on the transmission gear selector gets stuck when its cold.

- Bloomfield, CT, USA

problem #2

Oct 182018

CX-5

  • 3,179 miles
My car unexpectedly accelerated once about a month ago.and today 10/18/2018 in parking both times. I avoided hiting a vehicle each time by quickly stomping on my brakes.today I touched another car.luck had in stopped in time with no damage. I was parking rearward the first time and forward today 10/18/2018 in motion.on a city street.

- Staten Island, NY, USA

problem #1

Apr 012018

CX-5

  • 4,400 miles
When slowing down, as soon as vehicles hits 25 mph, the transmission jerks. Getting worse, distracts from driving

- Whitesboro, NY, USA

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